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Reviews for Marble Slab Creamery in Amarillo, TX

Elise Jones 2 years ago
3

It saddens me to do this, but I'm dropping my rating. I just bought a pint of Coffee ice cream, in the past it was amazing. Now... under the new management, it is horrible. The coloring is way too dark which should have been my first clue, it is way toostrong and bitter. The price also went up. Now I have to figure out what to do with my terribly bitter expensive ice cream. 1year ago I love getting a Dark Chocolate and Coffee milkshake, a Dark Chocolate and Rum milkshake, or a Cool Mint and Oreomilkshake. Any of those three is the best! Some of the best ice cream I have ever had. Everything is made there in the storefrom the ice cream to the waffle cones and bowls. The people behind the counter are nice and offer wonderful customer service.They try to keep the lobby and bathroom clean even when they are super busy with a line wrapping around the inside of the store. Read more

zori arroyos 2 years ago
5

The best ice cream in amarillo. Have been going for over 12 years now and the ice cream is perfect every time... great customer... service ???? Read more

frank acevedo 2 years ago
2

I like the place. Two stars isn't for the service or ice cream. All that is great. The two stars is because they won't let you... substitute ingredients even if you pay extra all because one person threw a fit. Read more

Jackelin Vasquez 2 years ago
4

The ice cream is good their is so many options to choose. I order the strawberry shortcake sunde is pretty good. My brother... order custom shake with chocolate oreo pieces with chocolate with no whipped cream it's all good. My dad order a cheesecake icecream cone he said it's really good the place is so incredible clean tables and more. Read more

S. Williams 2 years ago
1

You all should be wearing gloves! Period! I saw an employee put her fingers near her mouth after making someone's food and then... proceeded to make someone else's order AND she had an ugly attitude. This place was insanely and ridiculously and unnecessarilySLOW! The employees seemed disorganized and one was chatting way too much and trying to be funny with 25 people in line and theline wasn't moving! At times only 1 employee was taking the orders, making them and ringing everyone up at the register whenthere were 3 of them there. We left and will probably never return. Read more

ali rahill 2 years ago
5

I talked with the general manager and he is very accommodating and so friendly!!! He listened to my desires of wanting this... flavor I grew up on that I haven?t had in years and is making me a batch as I type. So personable and customer service isamazing!!! Read more

Lars Hansen 2 years ago
5

Tons of flavors and mix-ins. Unbelievable thick. Got dark chocolate with pecans. Very strong creamy chocolate flavor. Like a... high quality, rich, Belgian chocolate bar. Should satisfy even the strongest chocolate craving. Service was great. Read more

Jilly B 2 years ago
1

Honestly this was really disappointing. I couldn?t believe the state of the shop. Immediately a younger girl with dark long hair... and glasses was inattentive and rude. She was complaining that she didn?t want to be there on a Sunday. She then proceeded topick up a chunk of ice cream with her bare hands, toss it where the other spoons were being kept, and proceed to scoop my icecream without washing her hands. Along with that she was touching her hair and face while making orders. Again, none of theemployees were wearing gloves except the one handling money. Really disgusting. There was a woman that was taking our money thatwas very nice. Other than that, really unpleasant and gross. Read more