Reviews for Burger King in Amarillo, TX
I?m from out of town, and when I come to Amarillo to do some shopping I always stop at this Burger King before I leave. I?ve... never had any issues at this location before, but today I am not happy with the meal I received. The burger is ok, but the friesare old and stale. I also ordered a Dr. Pepper and they gave me a Coke with less than ten ice cubes in it. I didn?t even get areceipt back, I thought they put it in the bag. I don?t come here very often, but hopefully it?s better next time. Read more
Staff very friendly. Just brightens up my mornings when I stop there. The food is always exactly the way I order it. Love this... place Read more
Heads up, this place is terrible, management and all, recommend the one at Georgia and I-40. If you order something without... cheese and say no cheese, they will still put cheese. I went back in and told them we ordered no cheese and that it was anallergy. They told me that you have to say no cheese and I told them we did say no cheese, needless to say, they were quiteannoyed with me. Tl;Dr They have a desire to argue with you and put cheese on everything, whether you ask for it or not. Read more
All Burger King locations are slow with interesting people working so don't waste time ordering online because it's the same... service you get if you order in person. Read more
Been through this ones drive through several times in the past few months, haven't ever had an issue. I did however get an extra... frenchfries on on trip. Read more
There's 2 gentlemen that work the drive thru window, great customer service from them guys. There's a lady that works the... counter with green hair, she was a complete "See U Next Tuesday" to a little boy because she misunderstood the order. That SanJacinto back alley garbage bucket attitude was just disgusting and pathetic to display to a young child. Read more
I use the rewards & online App...great prices but the food is HORRID! It's not Burger King in general, it's THIS Burger King on... S. Coulter here in Amarillo TX! The morning/daytime manager is one of the worst! He complains about his employees & cannotcook the food himself & assure others do either! Several times now, (not just the ones I mention in this post) I had 2 ordersincomplete & they didn't want to fix it! It took 29 calls for the manager to even answer the phone! The fries were NEVER evencooked as they were literally frozen/white & the bun & burger were burnt, I actually took pictures! Another time I had 2 ordersof French toast sticks that should've been 3 sticks each. But what did I get? What I received ended up being 2½ in one & 2 inthe other. Please Please get new management! Oh, the bags are supposed to always be taped/stapled shut with the receiptattached...all but once the bags were open, twice there was no receipts at all. The other times you might wonder? Get this, Igot my receipt once-perfect, the others?...well..they had receipts..but the "store number" had been cut off each time! As forthis ap? I've yet to get any type of refund at all...including when the restaurant closed over 3 HOURS EARLY!!! They closedjust 15 minutes after the order was placed & to be picked up via drive through! BTW, the hours of service is "whenever theywant"! It says midnight but when we've gone there, they're usually outside smoking at about 9pm & closed by 9:30pm! Since Covid,we've noticed worse service from just about everywhere. The more time passes, the worse it gets. Workers are rude & lazy! Manypeople don't want to go back to work & it shows! Read more
Order was about as messed up as it gets. Ordered mustard whopper and it came back original. Did not ring up my coupon correctly... - I was overcharged. Shorted my order by 2 orders of fries. Chicken sandwich order was messed up. I won't go back to this BK. Read more