Reviews for Chick-fil-A in Altoona, PA
I went Thru the Drive thru. Two people talking the orders. Very slow. My Ordered I got half of the food I ordered. Ordered a... Ice Tea. The Boy gave me Cherry Coke . I told him it was wrong. He said you ordered a Cherry Coke. Tried to call got a runaround. Never got back. Read more
Recently visited this location to try a new menu item. After 10 minutes of the employee stating the item requested did not... exist, although the signage said other wise, Bill, which I assume is a new employee, successfully placed my order. At the end ofthe interaction, Bill did not say ?my pleasure?, which was very disheartening. Read more
Very disappointed with today's visit. I went thru drive-thru. Husband ordered 2 spicy AND one plain. I corrected him and said... regular. when we received our food it was one spicy and one spicy no pickle. I needed 3 sandwiches (ok simple miscommunicationand think young man who took my order was frustrated but polite since cc machine had been not functioning properly for severaltransactions before me.). I told girl in pick up window I would come in as not to disrupt flow. I walked in and there was theusual line. So I went to the side counter and explained my problem that i still needed a sandwich and will need to pay for it.The person that helped me asked another staff member and was told that I would have to go back thru the line. My gripe? Ialready waited in line once. But since I needed that sand I went back thru the DT again. Yes it was 530 and they were busy butcome on.. one sandwich Read more
Honestly, if I could give Chick-fil-A Altoona negative stars I would. I have visited this location twice, once to give it a... chance as a customer and today as an UberEats deliverer. Both times I have experienced the worst customer service. I literallyhad four associates look directly at me without acknowledgment, despite standing at the register. This had happened to me thefirst time I visited this location. I sincerely had hoped that they'd be able to get their customer service act together, as ithas been over two years since my first visit. At this point, I'm willing to lose money by not accepting UberEats' orders fromthis business. Read more
Last evening the manager over no ???? on my deluxe sandwich decided to publicly scream at me to bring my entire bags back inside... for inspection to redo the wrongly done sandwich. So, I walked back to my car and returned my entire order. The workers lookedshocked because how horrible the management acted. It was just a tomato. And I was not even raising my voice. The girl at theregister was fantastic. I understand having a bad day but your treatment of people and your staff is horrible. Will not bereturning. Read more
Once again a great family meal at Chick-fil-A. Tasty chicken both fried and grilled. The side dishes are also delicious and the... team members are SUPERB! Read more
If I could give a zero I would. I ordered a combo and asked for a large water. They said they only give water in small cups even... when you are paying for a medium cup in a combo. Seriously people its water. I was even willing to pay extra for the cup.Because of dietary problems I can't have sugar or artificial sweetener. Its water!!! Read more
I finally went here for the first time and tried their chicken strips and famous waffle fries of course with a side of chic fila... sauce which is fantastic. Every thing was perfect, and staff was very nice and pleasant, I was thanked for stopping in as well,and tables were being cleaned directly after others were finished leaving the dining area. Read more