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Reviews for Subway in Altoona, IA

Forest Weber 1 year ago
1

And bad Service I was the only person there in line to order a sandwich, clerk came from the back room washed his hands and was... going to take my order, however someone else walked in and he helped them at the register. Then another person walks in and hethen helps them at the register. I finally said um I was here first he said he was helping another customer, granted he justcame out of the back room. He never did help me. Another staff member came out and helped me. Worse service ever!!! Mind u I wasin a wheel chair and stood up so I know he saw me. Read more

Crash13 2 years ago
1

Just realized why people confuse the 8th street store and this one, who ever posted the pictures for the Walmart store is and... absolute idiot or the Walmart store is falsely promoting what there store looks like. anyway all the inside pictures are all ofthe 8th street store and trust me the two stores are very different; Walmart has no windows connected to the outside it haspretzels and they take coupons unlike 8th street who is owned by different people then here Read more

Sasha Sangimino 2 years ago
1

If I could give 0 stars I would. Last night I ordered a sandwich/meal for delivery and when my food was delivered the Doordash... driver stated the store was already closed and my sandwich was cold. On top of that, the bread looked old and stale almost andit had a weird odor so I couldn?t eat it. Tried to call today, got hung up on and no one would answer. As someone who?s workedin customer service, this is beyond rude and I?m never ordering from here again! Read more

Mr. Danny Noonan 2 years ago
1

I visited this establishment and was a rude awakening. There were two older ladies and a very nice young lady working there. My... son ordered 3 footling turkey sub sandwiches on Italian herbs n cheese. The older work grabbed the first bread, cut it open, putcheese on it as requested and handed the sub over to the young lady. The young lady asked my son what he would like on theSandwich and my son told her. Meanwhile the older lady asked my son what bread..he told her all 3 are the same bread, meat, veggies and condiment's. She turned around and grab a bread and cut it open. My son told her it was the wrong bread. Sheopened the breadbox. Literally tossed the bread in there and grabbed the correct bread. She again asked my son, he said allthree sandwiches are the same..and she did the same thing with the third sandwiche..seriously? It was a very unpleasantexperience ordering three same sandwiches. My son wanted the footlong cut in half and wrapped separately, they didn't knowwhat he was talking about. So he had to explain to them step by step how to wrap the sandwiches separately. Meanwhile anotherlady rang up the register and I asked for military discounts and showed her my military ID. She said " we do not give themilitary discount, the manager said not to give any discouns to the military" . I said ok and paid for my food. When the younglady was making the last sandwich, another older lady rang me up again. I politely said "ma'am we already paid". She didn'tbelieve me and she went around and asked all the other workers. Finally someone told her we already paid. I thanked them andleft. I do not recommend getting sandwiches from this franchisee. Read more

spackler43 2 years ago
1

Congratulations Altoona Iowa Walmart Subway! You have won the award for the worst Subway in America. Dirty store, rude staff... that didn't know what they were doing and then to top it all off I get a clump of hair in my sandwich, gross! Read more

Rick Agan 3 years ago
5

Counter girl, peach extremely friendly and knowledgeable. She was by herself and should've had at least three more people.... Helping her but she kept smiling and working hard even tho there was six people in line. Bless america's workers Read more

Matthew Steven 4 years ago
2

First time going to this location. Went during a busy time. It was quite chaotic. Employees trying to figure out what sub was... what and what subs are carry outs verses the ones they were making people in line. We ordered two drinks and they gave us onestraw and when we asked for another straw they said so you want an extra straw? No we just wanted to straws for the two drinkswe ordered. Kinda disappointed that the dining area was closed. So was the bathroom. During a break for the kids playing asoftball tournament the last thing we needed was no bathroom and not be able to eat inside. I understand covid19 but open upevery other booth. Have your bathrooms open. Theyre too lazy or cheap to spend manpower cleaning to allow a dining room andrestroom. Would probably not be back. Read more

Jefferson Boettger 4 years ago
1

Ordered through doordash because of COVID-19. They completely messed up my sandwich and didn't include the extras I paid for... including double meat. I called and the manager was very combative in his tone and demeanor. He told me there's nothing he coulddo and I just had to order another sandwich through doordash, which cost me a 6 dollar delivery charge and a 5 dollar tip, notincluding the food. I told the manager that he was basically ripping me off. Do NOT order from this location in person or onDoordash. Read more