Reviews for Starbucks in Altoona, IA
I come to this location 5 times a week, the customer service is great. The staff often pre makes my drink before I even get to... the counter and everyone is very friendly and always consistent. It?s my favorite Starbucks. Read more
Gal who helped me was extremely pleasant, even offered to make a new drink if I didn't like the seasonal drink I was trying. She... was wonderful! Read more
Good coffee but the place is disgusting. The place looks like it has not been cleaned this year. Pay attention to the layers of... grime on the floor and surfaces as well as windows. You?ll see what I?m talkin about. Read more
Great service. Quickly filled a 6 drink order. Thank you!!! Only con is that I can't order online but the efficiency of the... staff makes up for it. Read more
Dragon fruit lemonade refresher is the only decent thing of the menu unless you count the bacon and Gruyere bites and then:... those are to DIE for. Otherwise I pretty much stay away from Starbucks because of the global corporate aspect and try to just goto Mom and Pop places. Unfortunately that dragon fruit refresher in the summer keeps pulling me back. But don't forget ½lemonade or it tastes like berry water. #justsayin Read more
The coffee is delicious and always made the way I like it! But I love going here for the friendliest Starbucks Associates! Margo... is the absolute BEST! Read more
I'm not a huge fan of chain based coffee shops, but this is a Starbucks that feels like more like your nice neighborhood coffee... joint on the corner. The vibe is modern, homey, and peaceful. Not too busy but not too dead either. Great place to meet up withsomeone, work on homework, or just grab and go. The staff are nice and do a good job putting out the expected Starbucks qualityof drinks and edibles. The manager Jennifer is super personable and cares about the patrons. On two different occasions while Iwas just hanging out with a drink and a friend she has come over to make sure we were having a good experience. Even got freeDanishes once when they were trying out a new oven with a new product. This location also shares a building with a HyVee Freshwhich is super convenient. I have often snagged a salad or pizza from the HyVee and brought it over to eat with my Starbucksdrink. One minor drawback is that this is not what I would call a "fast" service location. Since it's pretty relaxed and not toobusy, if there is a random influx of people all at once they can get backed up. I recommend ordering ahead if you want to justgrab and go. Final note: I have personally appreciated the approach that this location has taken to the COVID pandemic. Locatedin a locality and state with looser restrictions, they have prioritized the comfort and accessibility of customers whilemaintaining standards of cleanliness and reasonable precautions. It's hard to find a place right now where you can sit down andtruly relax without fearing that you've broken some rule or something. This place is that place. Read more
First time visiting this location. Conveniently off I-80 / but no drive through. Very busy and efficient staff. Super long line... that only grew and grew. New buildings next door to Hy-Vee fast and fresh. Read more