Reviews for Tropical Smoothie Cafe in Altamonte Springs, FL

The Staff here is great! always going above and beyond! Thank you Nelly for taking care of my large last minute order today!... Chris the store manager thank you also for having a great team! Read more

Very great experience!!! Thanks to Adrina. She took my order and helped me out since I was undecisive on what to order for a... friend. Very sweet and helpful. Thank you!!! Read more

My girlfriend ordered a vegan hummus wrap on Door Dash, specifying both in the ingredients and in the "Special Notes" section,... "No cheese, no ranch... No dairy," because she's lactose-intolerant and consuming those aforementioned ingredients causes hergreat physical pain. She received a wrap with ranch in it, and this isn't the first time this order has been messed up, eitherdue to having cheese and or ranch on it, rendering the wrap inedible for her. They did make it right after we called in andexplained the situation, so they'll get a start for that, but we had to go in and pick it up ourselves, so that's sort ofannoying. Overall, stuff like this should NOT be happening. People have even worse allergies that could put them in even moredanger or kill them if things like this aren't taken seriously. If you can't take other people's orders seriously, get anotherjob, because you apparently cannot be trusted to do this one. Read more

Terrible experience. Waited for 30-40 minutes for an order. Smoothies were watered down by the time we left. Overcharged on... smoothies because the order was totally wrong. Management did NOT comp for their mistake, instead making us pay more to re addthe sandwich to the order. Overall poor management, poor listening skills and nothing was done to fix the issue. Try adifferent location next time because this one needs training? Read more

Nelly was super helpful! I came in unsure of what to order and she was very knowledgeable when it came to choosing ingredients... for a smoothie. It came out quickly and Nelly made sure I was satisfied with my order before I left. I will definitely bereturning for the pleasurable customer service! Read more

Came in today (May 7) around 5. No one greeted me, that's fine. I stood at the counter still no one said anything and basically... ignored me. I stood there about 5 or 6 minutes and still not one word from anyone that works there. The girl that takes orderswas sitting down on her phone and she glanced at me and went right back to her phone. I ended up leaving and as I left still noone said anything. Management needs to get this in check. I come here often but after the service today, or lack of service, Iprobably won't come back. Read more

My favorite location! They are always nice and friendly and get my order spot on! The detox island green smoothie and the club... sandwich are always tasty, fresh and made right and follow special requests both in person or app orders :) Read more

I?m so disgusted I ordered my meal and there was hair in it. This was my favorite spot to order from but never again I usually... order from the location on Orange ave but last time the forgot to give the Uber driver half my order now they gave hair to eat Read more