Reviews for Thoom's Thai Kitchen in Alpharetta, GA

This is a very nice Thai restaurant. The service is friendly. Food has great flavor and came out pretty quickly. The spring... rolls and dumplings were really good. I got the basil chicken but, although it had a good flavor, wasn't the biggest fan of theminced chicken in it. I would have preferred larger pieces of chicken. Even with that, I will still come back to try otheritems. And to get the appetizers. Read more

Delicious Thai cuisine! They use fresh, flavorful, high quality ingredients. They brought our meals out quickly, and it was very... enjoyable food. I've travelled to Thailand, and I feel Thai people have one of the most friendliest cultures on the planet. SoI was shocked to find the service was NOT friendly, pleasant, or even adequate. The waitress was not very responsive or kind.She didn't greet us, she said nothing as she sat us at the table, and she said nothing when she brought water. There was onlyone other table seated while we there, yet she waited so long to come take our order, I almost got up and left. She did repeatthe order after we all ordered, but those were her only words to us at all the whole time. She was not deaf nor mute. She didn'tseem disabled in any way. If she didn't speak English, it's understandable not to be chatty, but one can certainly smile in anylanguage. There were no smiles with this woman. She also seemed to understand me just fine and she accurately repeated our orderand we received the correct food. Not sure how much a lack of language can be her excuse. So the food is terrific enough toearn 5 stars, but the service is downright POOR as other reviews describe. Shy, reticent, taciturn servers will absolutely NOTlend to the overall success of any restaurant. The price point is too high, the interior is too classy, and the food is too goodto have a server with the attitude of a fast food cashier. Read more

We had such a wonderful experience at this restaurant! It was very ambient and a perfect place for a date! The servers were all... very sweet and the food came out so quickly despite making some vegetarian modifications. I was shocked at the speed and qualityof the food! The spiciness was excellent at 4 out of 5 for us! We loved the server here! It was so amazing hearing 3 groups sayout loud around us that they are planning on making this a regular place. Read more

Order a pick up order for five plates. Three were correctly made, however, two were significantly messed up. One we asked... specifically no eggs and the other with the peanut topping to the side both because of allergies. When we called about themistake, they made it a problem and were very rude about correcting it. They continued to say there?s no way we put the nuts init but attached are photos with the proof. They remade the two plates but one of the orders was still completely wrong. It was abeef pad Thai with extra veggies per the receipt. It came with chicken, beef, and only a few green beans mixed in. And it alsotasted awful, the meat tasted like garbage. And on top of that, EVERY plate was made with only a few pieces of meat. Hardly anyprotein for the price you pay. With a bill over $100 and once a common customers, we will never do business here again. Read more

Quick service, food was good, clean space and great ambience Customer service wasn't friendly, charged 20% gratituity by... default for 3 people and responded only with expressions when asked about military discount without any verbal response. It wasconfusing! Nevertheless the food was really good. Read more

It was my first time here and I ordered the green curry with veggies. Really tasty, and just enough spice. The service was... really fast, and we were able to get in and our fairly quickly on a lunch break. The inside of the restaurant is decorated withmany plants, which I liked. They also have a patio, with lots of potted plants too. Nice ambience. Read more

Freshly prepared delicious Thai food. Have been visiting this place for work lunches loved the food. This place is a 4star but... giving 3star as I didn?t had a very good experience with their service, when I decided to come with my family, the server wasnot very attentive, rude and took really long to get back to us. We had to wait to get TOGO boxes for like 15mins and shedidn?t care about it. I hope they work on it, as we loved their food. Read more

The restaurant is elegant and beautifully decorated, I assume this is one of the reasons why it?s a bit pricey. The dishes were... nicely presented but weren?t anything special?I?ve eaten very similar things cheaper at other places. Staff is nice. Overallrecommended. Read more