Reviews for Dunkin' in Alpharetta, GA
Love Dunkin breakfast sandwiches, donuts, and coffees. Service needs tuning and tweaking. It took 20+ minutes to get our order... of 3 coffee drinks and 3 sandwiches to the pickup window. In their defense, it appeared there were quite a few new employeesworking the shift. We'll try again as the seasonal coffee drinks are awesome! Read more
My first time visiting this Dunkin' Donuts customer service amazing but I had a problem with my bagel it was stale and my... blueberry muffin was still I was very disappointed with the hot chocolate so I would say my experience at Dunkin' Donuts thismorning was very disappointing they really need to serve fresh pastries Read more
Disappointing. There are better locations for dunkin donuts. I am big fan of DD, but this place was bad. All drinks were... watered-down. Read more
Visited on Donut Day. Despite one of the busiest days of the year, the service was very good and friendly. Extra racks of... donuts were available that were nice quality. Read more
I ordered from this location through Uber Eats. When my driver arrived, she had a single coffee and a bag with, both of which... were not my items. My order was a larger order, and immediately looking at it, I knew it was wrong. I tried to call thislocation to let them know. The kid who answered was very unprofessional. When I told him my issue, instead of saying let me getmy manager for you and putting me on hold, he starts asking his coworkers where he is, even yelling to one person. Then proceedsto tell me he is using the facilities, which I didn't need to know, he could have said he is currently unavailable. Then thephone was handed off to another coworker and she proceeds to tell me to call back when there is a manager on the floor. Like howam I supposed to know when the manager will be on the floor. Thankfully I was able to cancel the order and get my money backsince I didn't even keep the wrong order that was delivered. I thought a customer's name came across on the order, so thingslike this couldn't happen, but apparently, when you have employees like this, it is bound to happen. I am very disappointed inthis location. I have not has any issues like this at any other location around the area. Read more
So I?ll start by saying the coffee and food isn?t bad but the service is. I just tried to order on the app and it was having... technical issues so fine?. I went through the drive through. I ordered a medium iced winter blend with oat milk and brown sugarswirl, turkey sausage egg and cheese on english muffin, and sausage egg and cheese on english muffin. The food and coffee tastedgood BUT they rang my coffee up as hot coffee and when I got to the window I was told they don?t sell winter blend iced. So whywasn?t I just told that when I ordered it? I would have just ordered a regular iced coffee? Then I heard the woman say that Ichanged my order at the window. I didn?t change it at the window? Don?t blame me for holding up the line when you didn?tcommunicate to me that you didn?t sell it iced when I said iced at the speaker. Bad service. Read more
Great staff, very few issues unlike some other locations that I've been too. This is my preferred location and I have 4 options... around me. 10/10 would recommend. Read more
The sesame bagle was like a rock. They served me old bagle. Coffee tasted like it was diluted with hot water.