Reviews for Benihana in Alpharetta, GA
The experience started of slow, but improved with the attention to detail the chef and server provided. The food was good and... better by the staff. While my family and I, frequent similar establishments in our home town, Charleston, SC, it is the firsttime we've encountered a black chef working in this forum. Be that as it may, I would recommend this place. Read more
We went to Benihana (Alpharetta location) on July 27 to celebrate my daughter’s b’day. We had made reservation for 7:30 pm... for 14 people, a day ahead. We got 2 tables/booth around 8:15 pm, drinks around 9 pm and the chef came at our table to preparethe food at 9:55 pm. The place looks run down, cleanliness is a big issue, and they are very short staffed. The staff is nicebut if they have logistics issue then they should have refused to take our reservations, a day ahead when we called them. Thehostess who was taking our order was also the bar tender. The only saving grace for this place is their the hostess/ bar tenderand chef. They made sure our dinner was not completely ruined. I feel like the management who runs the restaurant does not staffthe restaurant appropriately and yes cleanliness is a big concern. I had gone to the same location 2 years ago before Covid hadhit us. At that time, they were very professional and place looked immaculate. But this time when I went to celebrate mydaughter’s birthday, it was huge disappointment. I am definitely not going to this location again. Read more
The service was great but food was amazing. Our chef Derrick made THE best food we’ve had here in the last year. Everything... was seasoned to perfection, the steak was tender and tasted AMAZING! The scallops were prepared just right... Thank you Derrickfor such an amazing experience! #BestChefDerrick request him! You wont be disappointed. Mrs. Jackson Read more
Disappointed. We went from a noon reservation (birthday) to being seated at 12:45 no service until 1:30 with a packed table of... 8 ( no otjer people were in the whole restaurant) We were told a large party came. It was hot, restaurant looked underconstruction, not clean, the hostess was clueless. Now Derrick, our chef, came to save the day. He cooked all orders toperfection and the table was happy. Derrick made the experience a 10 out of 10. Management should be ashamed. Stop using largeparties as an excuse for the lack of order and basic customer service. Do better because you still charge the same amount ofmoney for service. Read more
Tiffany is a fantastic waitress very attentive. Derrick the cook huge shout out to you I’ve never had my steak medium well but... he’s such a great chef that he cooked it medium well and I couldn’t even tell. I will most definitely be returning to thislocation Read more
Derrick was very nice!!! He made the food and it was sooo good!! I enjoyed my first time here and he did some different things... I’ve never seen at another hibachi I loved it! I’m going to request him all the time! And we were served fast and everyonewas nice !!! Loved it and the food wa great c: Read more
We arrived around 8:15pm and were told only seating available without a reservation was at the bar, which was fine. The... bartender Dasia was very friendly and gave great service. The food was slow to come out of the kitchen but tasted good otherthan the chicken being a little dry. We would recommend trying one of the local hibachi restaurants before the big chain aswe've definitely had better experiences with some local spots. Read more
We took 47 people. At first I was a little upset because I had made reservations, had wanted 4:30 but they asked us to come at... 4. When we got there they had forgotten we were coming, I guess? They weren’t ready until after 4:30. HOWEVER…after that itwas WONDERFUL! Food was delicious, serving staff was kind and happy, chefs were fun…it was a BLAST! They all were so nice andon top of everything. Definitely recommend this location! Read more