Reviews for On The Border Mexican Grill & Cantina - Allen in Allen, TX
This place has gone downhill over the past year. Every time we've come (about once every 2 or 3 months) the service has been... slower and worse. I've seen multiple people leave without ever getting service. Have had multiple incorrect orders as well, butthere was no chance to send them back because it is sometimes 30 minutes after getting our food before we see anotherserver. The food is still good, which is the only reason I'm leaving a 2 star. I don't intend to visit this location in thefuture. Read more
Awesome experience, as always!! We always sit in the bar because the service is excellent and friendly. The food was amazing.
The quality of food was not what I expected. The meat cheese in the enchiladas was solid and not melted and the carne sauce... tasted like it was straight from a can. It was overly salted as well. The salsa is good and the wait staff made an effort...butconsidering our group and one other table were the only people in the restaurant it would have been nice to get extra plates asrequested or napkins or refills. We assumed the wait staff had double duties and performed other tasks in addition to waiting onguests? Read more
Mike Jones was so pleasant and a great server and we will be back. With restaurants being so short handed we seen him really... busting his behind to keep his customers happy. He was so kind and and really provided great service! We will be back. Food wasgreat! You gotta try the Monterey Ranch Chicken. YUM! Read more
We have not been to this location in a while but last week we had great service from Mike Jones! He made our night fun so we... came again today and he really provided great service again today. We will definitely come back because he was literally thebest server we have had in a long time! Read more
It's not the servers, please, be nice to them while there, they are UNDERSTAFFED, and that is an understatement. They have a... bartender/server and a cook who is doubling as the manager. Know if you are coming here it is gonna be slow. So very slow, butplease do not take it out on the servers, they know what's going on and they need your help. Read more
Food came on time for a catering event. The food was cooked well and was tasty. I ordered the taco and fajita bar, which is... great as it gives everyone the option to personalize their lunches. Can?t ask for any better service from a catering standpoint! Read more
What a wonderful idea to stop here. Caitlin was so welcoming and the conservation was fun and she kept us laughing. Service was... also quick and friendly. It was close to closing time, but we didn't feel rushed. Read more