Reviews for Jack in the Box in Allen, TX
I was hoping Jack-in-the-Box was better than McDonald?s but they?re about the same when it comes to ordering french fries do you... get the underneath heat it french fries call stale they don?t wish they don?t serve hot french fries when you ask for hot frenchfries that?s not good that?s bad think I?ll find another place to go get something some hot meals, some hot breakfast some hotfries freshly made not call stale, hard french fries they don?t even give you napkins or nothing you gotta ask. Make sure yougot everything in the sack before you leave the window I?m sorry to say this, but when you ask for hot meal. Read more
It takes me a while to write a poor review? it really does. I?ve given this location many chances and have always given the... benefit of the doubt. Telling myself.. people are overwhelmed? understaffed? or having a bad day and to try to be understanding,but at some point and clearly after all of the bad reviews these last 3 months you guys have received? there is a problem andmanagement needs to fix it. Same as some of the customers before me? plenty of times I?ve gotten food and they don?t get itright or forget to add something. When you ask for something.. I?ve gotten the annoyed face and eye rolls. Management needs totake a serious look at this location and change some things around. Like I said? I?ve been plenty of times and tried to givethem a chance but every time it?s something. Either they get the order wrong, or they have an attitude when you politely askfor something for example ranch etc. Tonight I ordered the munchie box and one of the things they advertise is the differentsauces you can dip your food in. Well I get home and open the box and there is no kind of dipping sauces? nothing. It wouldhave been nice to know if they were simply out so I could see if I wanted to order something else or stop by to get some dippingsauces somewhere. It?s common courtesy to your clients?.. but not being notified then realizing there?s no dipping sauces in thebox was my last straw. Get it together guys? If you don?t like what you do? find a job that motivates you to be great for thatcompany and for its customers. Be courteous to people for crying out loud. For management? if your employees are burnt out ornot qualified please take a second look. For someone who has always loved Jack in the box? it?s disappointing to see this. Iwill always love Jack in the box but I just might have to drive further out to another location. Read more
This was likely the best visit to this location. The food tasted fresh and the service was exceptional. This isn't usually a... norm for this location. This was like a breath of fresh air. Read more
i went inside to order my food because i know how slow the drive thru usually is, but then it took twice as long inside. the... entire inside was disgusting, one of the windows is shattered and to top it all off when i was given my food the girl had a bagof trash in her hand and then handed my food to me. the people that worked there had zero manners. when i asked for my drink thegirl rolled her eyes and gave me the cup and when the drink i had ordered was out in the front she proceeded to basically tellme i was SOL because she clearly wouldn?t fill in up behind the counter. overall was just not a pleasant experience and i donot recommend this location, and it needs to be shut down simply for lack of cleanliness Read more
Worst customer service. I won?t even give 1 star I was there at this location around 11.45 pm on July 15 and they made me wait... for almost 30 min just for sandwiches and fries. They have wrong price in menu and charge you wrong price. More price than whatin menu. I already order but when I reach in window employees even don?t know what is the correct order and price . 3 employeesask me what is my order . Very annoying employees and not cooperative . Worst service I have got so far . I Will never visitthis location again . After paying also they are asking what was my order I don?t know what kind of employees you guys hire inthis 24 hour service . Please give employees proper training and please give better service . It was like nightmare to come tothis jack in the box after long hour of work to get dinner. Read more
Would give 0 stars if i could. Just came through the drive through and got a jumbo jack and 4 tacos and after eating two tacos I... opened up my burger to see THIS, this is absolutely disgusting and this location needs to be shut down. Read more
Service at its finest. First they didn?t have tacos, so I had to order something since I was already stuck in line. Then they... hand me this. Yeeeah, never coming back to this location for sure. Read more
I don't get JitB often but when I do I always get the ultimate cheeseburger. This location however, is THE best I've been to as... a customer of over 20 years. The burger was the best assembled I've ever had. It was perfect. The curly fried were very freshand piping hot. Thanks a lot for your hard work folks. This burger made my day. Read more