Reviews for Starbucks in Alexandria, VA
This location always runs out of stuff. From my experience, they didn't have cup sleeves and sugar for a coffee shop, not only... once but several times. Some employees are even rude to tell you that they run out of stuff. I prefer not to come here if I findanother location within walking distance. Overall, this place is so disorganized and undermanaged. Read more
I placed an order ahead online and my food was ready by the time I got to the store, so I was able to get my food and leave... easily. Very convenient and fast service. Read more
The most unorganized and slowest Starbucks I?ve ever encountered. Waited 40 minutes for 2 coffees.
This Starbucks is so amazing! There was one time that I messed up my order on the app and they remade me the drink the correct... way without questions, even though it was my fault. Today they proved themselves again when I accidentally ordered at the wrongStarbucks and they made the order for me anyways. I really appreciate the thoughtfulness. The heart at this store keeps mecoming back. Read more
The worst Starbucks I have been to!!????????. I ordered an iced green tea latte blending with ice on top and a bit of whip... cream. I end up with a green tea frap! I want my order correctly but they insist not to make the one that I have ordered. Also,arguing with me which is very bad customer service. Our drinks take over 20 mins. My boyfriend and I will never come back tothis Starback again! ???????????????????????? Read more
Been going to this Starbucks for couple years now and they manage with what they can, yes there have been times when the order... has taken somewhat longer than expected however staff always seems to be trying their best. There?s other locations where staffdon?t show an ounce of effort despite long lines. I?ve seen people come in and complain that their mobile orders aren?t readyand when asked how long ago they ordered it was only about two minutes. This of course followed by their threats to leave badreviews. Be real people, realize that there are peak hours in coffee shops so plan accordingly. I work nearby and place my orderbefore leaving which is about an 8 minute drive. Very rare for my order which includes multiple drinks and food items is wrongor late. Thank you Starbucks staff for your hard work! Read more
Large Starbucks with ample free parking and plenty of seating. It has more of a cafeteria feel, but there is plenty of room to... spread out and get work done. Lots of mobile orders are processed here and that is the quickest way in and out. The service ismiddle of the road, nothing of note good or bad, just doing their job which is appreciated. They do keep things moving and I?venever seen much of a line here. If you want Starbucks, this is a good option. Mobile order if you want out quick, or if you wantto grab your coffee and get straight to work. Read more
Poor management. Orders are backed up almost every morning and still no intervention.