Reviews for Starbucks in Alexandria, VA
The online ordering system often does not work, and you will. Find yourself waiting on an order for close to 20 mins. Constantly... understaffed and high turnover, so wait times are long and the coffee not so great. Moving on to a different store for now on. Read more
A Starbucks desperately in need of better management. I was in the neighborhood for business and stopped here for an hour. Warm... and prompt services. However this store is a mess in terms of cleanliness. Early in the morning when it just opened not forlong, trash everywhere, not to mention there?s a huge cockroach crawling slowly right in the middle of the first restroom on theright hand side. I highly doubt that the store had any proper cleaning before the opening today and after closing last night. Read more
This store was my favorite store to get my coffee every day for years, unfortunately now there services disappointed me with... there bossy customer services and disrespectful. this morning when I ordered my coffee they show at the apps it will be ready in12 minutes but unfortunately when I get to store it took me 49 minutes and there were working 5 people and was slow not to muchcustomer , after that long time waiting I checked for 3 time with store manager and other employees to make sure that they aremaking my coffee or not they were so bossy and finally they give a wrong coffe ???????????????????????? I have to stop gettingcoffee from this careless and bossy stuffs at this store ???????????????????????????????? Read more
Staff friendly, book exchange contributes to a warm vibe, barista made my drink perfectly (some places go too extra on almond... milk). Parking probably could be a bit of a challenge. Space is the most concealed Starbucks I've ever seen but it's actuallycozy and not cold and sterile feeling Read more
No matter where I am in the U.S. Starbucks is a constant! Always clean, barrista's are friendly and go the extra mile to get my... drink just right! Rest stops are more expensive the stores inner city is my only complaint but I love my coffee lol Read more
The website says they open at 5. It?s 5:15am and the store is dark with no sign on the window but cars out front waiting. This... isn?t the first time this has happened, it actually happens weekly. It?s the most convenient location for me but not knowingwhen they?ll actually open some days makes it hard to be a patron here. I?m sure that?s why they?ve taken away order aheadavailability which also is inconvenient. I?ll just have go to Dunkin? around the corner or the Kingstowne location, one isn?t myfavorite & the other is out of the way but at least they open when they say they will. Read more
I don?t normally leave reviews for a franchise. Only doing this to save other?s time. SKIP THIS STARBUCKS. Just go 10 minutes... down the road to the next one. They are incredibly slow. If you do a mobile order they just line drinks up behind the counterand don?t bother to call them out or put them out. It?s infuriating to wait 10 minutes and then ask and realize its been sittingthere since before you got in. Oh, don?t even bother ordering food. Not even mobile. They?ll screw it up regardless or tell youthey are ?out?. Read more
I enjoued being at this starbucks, the staff are friendly and the place is clean. there is a table of condiments if you need... any. the service was a bit slow because the place was crowded but I ordered on the app and got a fadt service. Read more