Reviews for Papa Johns Pizza in Alexandria, VA
Very inconsistent location depending on who is putting together the pizza and cooking the pizzas in the kitchen. Some of the... cooks they're doing a great job in the pizza is as good as Papa John's gets. Other days the kitchen quality is terrible . Thepizzas are either over or under done and often light on sauce and cheese. This location often forgets different sauces / dipspaid for as extra Read more
I placed an order last night at this location around 10:07 PM over the phone. I wanted to provide diner to one of my coworkers... family due to an emergency situation where he had to be with his wife at Mount Vernon Hospital. I showed up right before closingtime and was told by the staff that my order had been canceled and said the system is now closed and wouldn?t be able to acceptany money or new orders. Which is valid however my pizza was literally sitting behind him. Pizza & Wings I guess staff just gothungry also! (If you cancel my order you can have the courtesy to inform me! Read more
Don't order from here if your hungry, your food will never arrive on time passed 2 hours still no food
App said 28 minutes for my food to be delivered ots been 1 and half hours nothing is here, store doesn't pick up, where is my... fooooood, you stole my money for no food, don't bother ordering from this store there is better papa stores last time order fromthis place Read more
I ordered food for delivery, app said 30 to 40 min, we have passed the hour mark no response from store, basically money was... stolen cause I never received service promised, always very slow last few times orderes arrived late as well, this time had toleave a review for people not to order from thus store Read more
This a terrible services I call in store to make a order and the lady was working in store highway Richmond store she did not... make my order it?s say the close at 11 pm and she said the store was close at 10 pm doesn?t make sense she answer the phone calland did not make im order I?m upset. Read more
It is hit or miss with this store. Wrong order delivered. Over baked. Under baked. They get it right about 1 in 3 times. Be sure... to check the order before you let the driver get away. Read more
Ordered online from this location. Worst customer service ever received. Not only did my order never arrive but I had to call... multiple times to the store within a 2 hour and 45 minute period only to be continuously told that the driver was on the way.The person who answered the phone was argumentative each time I called. He finally straight up lied about the driver showing upat my house and calling me to no response.He proceeds to tell me the order was canceled an hour after it was placed. Read more