Reviews for Paisano's in Alexandria, VA
Sent me the wrong pizza, after I called refused to send my actual order, so now I have to find another dinner for my kids an... hour later. Will not order from them again. Read more
The service is way better during the week. I just waited for 15 mins on the phone for the guy to take my order. Because I?m a... regular customer my order pops up and the guys are able to repeat it. Whoever works on the weekend always lies and says that thesystem doesn?t work, therefore I have to repeat my order to him every freaking time. The fact that my order is usually ready in10-15 mins is the main reason that I order from this place because that?s the time that it takes to get there. Having to be onhold to even give my order and then to have to wait in the parking lot for another 15-20 mins is annoying. Please get ittogether weekend crew. Read more
We had some wings and pizza. Fist time, thought I would give it a shot. I wouldn?t recommend it. It was okay, but it didn?t... taste that good. Also a bit pricey. Read more
The pizza is good, but expensive and their delivery is consistently late. Hint: Order through the app and tell them you want it... delivered 30-45 minutes before you actually want it and you?ll most likely be eating on time. Update: I emailed Peter at hisrequest to resolve the issue and never got a response. I guess he?s really not interested in resolution, but more aboutappearances. So, three weeks after my last order and complaint here, I ordered another pizza and it was delivered three minutesearly. Amazing! Like I said before, the food is good, but it?s a guess on customer service. Read more
Solid pizza, delicious Greek salad, amazing customer service. Thank you to the kind employees who swiftly replaced and... personally re-delivered my misplaced order free of charge. Read more
First timer. Stumbled in on a whim searching for pizza by the slice. I think they said only Monday and Wednesday. Double check... me on that. Anyway, they recommended a 10" pizza. I added two toppings for $1 each and a 20 oz coke zero for $13. It could feedtwo people so that's what I'll do next time. The staff was friendly. All of them. Indoor seating is limited to about 8 but thereis outdoor seating too (in this cold weather? Pass! Haha). All in all I enjoyed my pizza dinner. Read more
The service was great. Our pizza was made wrong. The guy working the register checked the order and noticed the pizza was wrong... and had it fixed right away. The pizza was awesome. Read more
Overpriced pizza delivered lukewarm. EDIT: - I could have eaten an entire ?large? pizza myself. - The pizza was delivered... lukewarm. - The menu lists extra toppings as $2.19, but after reviewing the bill, Spinach is actually $4.38. - I called aboutthis. Whoever answered told me this is inexplicably how it is, then hung up on me after explaining. - The cheesecake was notappetizing and the extra strawberry was a mediocre glaze. - My total bill was $42 after tip for pizza and cheesecake. Not worthit. Read more