Reviews for Dunkin' in Alexandria, VA
I stopped in to get 2 orders of mini bagle bites and a coffee, and sadly didn't check the bag before taking them and driving to... work. They were all burned and inedible and I was down the road and couldn't go back to return and get replacements. Sad thatthey must have seen this when they put them in the bags and thought that was acceptable for a customer. Read more
After having visiting several times I think it is time for a review. My favorite at Dunkin donut at Isenhour are sandwich and... coffee. The service is great. The staff are polite, hardworker and funny the service is second to none and I have no bad wordsto say about them. Read more
I do not patronize this location anymore because of the super mean and unhappy woman who works there around noon during the... week. Her spirit and attitude are HORRIBLE! Read more
I was there this morning. Worst service ever! I ordered toasted plain bagels with strawberry cream cheese and veggie cream... cheese. Guess what Guy did not toast the bagles , he put strawberry jam and other one left plain. I saw what he was doing andkept saying that it?s cream cheese not jam. Usually if somebody makes mistakes in the order they fix your order. But both girland boy didn?t care at all. I doubt girl understand anything about my order and buy definitely did understand.But he didn?tcare. He still gave me plain bagles(not toasted, no cream cheese) with jam and plain. Luckily girl figure that I am not happyand gave plain cream cheese on the side. But It was still not my order.At point I gave up and came sad with this order in mycar.???????????????????????????? Read more
Was there friday 6/10/2022. Time . 10:45am walk in no costumer inside only me i asked cachier lady for 2 donuts and coffe she... just look at me her co-worker asked me if i want to order or pickup .told him order the lady give me that donuts and coffee iasked for more sugar .she told me i have to say how many sugar when i order she seams exhausted dont want to work .i told herdoes she has a problem if someone ask for more sugar. The big dud next to her scream at me i told him to shut up .he got moreungry and follow me outside the store yealling??????? Those 2 stupid cashiers should be fired .nobody inside only me they gotmade because i cut their conversation.they want it slow to have time for drinks and talking !!!!!!!!!! Stupid staff stay away Read more
Customer service is very disappointing and I will be notifying the corporate office about this experience with the dark skin... young lady that process orders during the early a.m hrs. She?s very rude, inconsiderate, and have no patience when dealing withcustomers. I decided to stop in this morning after being warned by my staff about the customer service. I have informed my staffnot to patronize this location that?s convenient to our workplace due to the rudeness of this particular young lady. Read more
One of the best coffees in town. ???????? This branch has the sweetest staff, no exaggeration. They literally call you ?honey?... and say ?have a wonderful day? unlike other shops. Sometimes we need to hear that in the morning. Plus they?re so welcoming,despite the busy hours. Thank you, Penny! ???? I usually order the Original Blend with an Old Fashioned donut. Sometimes I getthe Chocolate Frosted donut. Pics ???????? Read more
The people are nice but the drinks are not good. Everytime I go, I order the hazelnut coffee with cream and sugar. But it... doesn't taste like it at all. it just taste like diluted coffee with lots of cream. I keep wanting to give it more tries, evenasked for more hazelnut but same taste. I am sad to say, the drink used to be my favorite. just disappointment. Definitely goingto go back to Starbucks, even though it is farther and more expensive. Read more