Reviews for KFC in Alexandria, LA
My 95 year old mother and I went through the drive through to get pot pies. Service was great and we did not have to wait long... HOWEVER, the pot pies were almost empty. Plus, the crust was over cooked. I took pictures but there is no place to post them. Read more
I ordered a chicken breast and a wing. They were so small and so dry. They need to stop over cooking it. The chicken at Mac?s in... Tioga is so much better. Read more
Ordered on line. Everything was ready on time and it was delicious.. great customer service
Closed more than 10 minutes before they should have, and didn't notice us sitting at the drivethru waiting to order for several... minutes before we went to the window to learn that they were closed. Read more
Tell your customers that it'll be a 10 minute wait rather than assume we have 10 minutes. Also don't give me my drinks then... make me wait 10 minutes, after the 7 minute drive home and waiting for the food our drinks were melted ice water. Smallgestures go a long way, that may be missed on the employees making themselves comfortable at the expense of the customers. Read more
Service and quality has gone down within past couple of weeks. It was actually getting better. Saw a few new faces that were a... breath of fresh air but I don't even see them anymore. I really hope this location gets it together. Read more
I love KFC, and I hate to give a bad rating. I guess the employees cannot do anything about the tiny chicken in this store. The... breasts were large in my 16-piece order, but the thighs, legs, and wings were just so tiny. For 16 pieces of chicken this isridiculous. I got very hard french fries, they were the last in the vat/ container, and they probably should have been thrownaway. A few of the employees were friendly. I have had bad experiences at the Pineville store. And I will not be going back tothe Alexandria store. So I'm done with KFC in this area. If this is the food that KFC has decided to stick with then I will justgo to the local Walmart or any supermarket deli and get better chicken than this! I got this for a family dinner, I had to pickup an additional eight piece from a supermarket to feed my six family members. We are all light eaters. Attaching a photo withthree of the pieces of chicken. Most of the chicken was small. And for the price completely ridiculous! $38 down the drain. Read more
Don?t bother to stop, chicken looked and tasted like it was cooked the day before. Kitchen didn?t look very clean, restrooms are... horrible! Not suitable place to eat, we threw away our meals and went elsewhere. Read more