Reviews for The Honey Baked Ham Company in Alcoa, TN
The ham was good but a employee teased my daughter for wearing a "Dino Mask" and being associated with furries. The employee was... saying "You will never make it in to college looking like that!" The employee was female and I forgot what color hair she hadbut she looked about 15 to 18 years old. Read more
The Honey-baked sandwich was really good! Also they sell the ham sliced by the pound for sandwiches very good!! Very nice and... friendly employees Read more
My go to place for ham, turkey and other delights. From sandwiches, spreads, sliced meats to full dinners, they have it all. And... the prices are right too!!! Read more
For special occasions and when you?re trying to impress someone, Honey Baked Ham provides incredible ham and smoked turkey. It... is convenient and I?ve never had a bad experience regarding customer service. If you live within an hour of Benton?s, their?smoked? ham and bacon are phenomenal. Either way, you?re guaranteed to have an exceptional meal. Read more
This review has nothing to do with their product? This review is solely on their customer service. I stopped in for a sandwich... yesterday and the two teenagers working behind the desk acted like I was the biggest inconvenience because I was there topurchase a sandwich. These teenagers probably don?t understand the repercussions of their customer service attitudes and howthat affects the mindset of a patron who spends thousands of dollars with an entity over the course of a year. Thanksgiving,Christmas, Easter, special occasions, extra gifts for clients and staff members? They don?t think about that and they don?tthink about providing good customer service to the people who are in front of them. Hurry, Young workers? Get back to yourSnapchat. Read more
Had a small issue with a ham I ordered and the Alcoa location went above and beyond to make it right. I filled out a survey with... my very minor complaint and they contacted me immediately. Their customer service was amazing, and the store itself was spotlessand smelled delicious. Kelli was fantastic. Will definitely be back and would recommend to anyone. Read more
Such kind and helpful customer service! I decided to try their sandwich combo, they recommended the Tavern Club and I was... pleasantly surprised. It was flavorful and BIG and the the bread was fresh and soft. I ordered a half lb of smoked turkey whichis also flavorful and balanced. Everything, even the broccoli slaw, was savory. I'll be back. Read more
I came in the Monday before Thanksgiving and there was a line out the door. Unfortunately, the computer system also crashed. The... ladies working so quickly adapted and calmed the customers. They were so hospitable while thinking on their feet in a clearlystressful situation. I was very impressed!! Read more