Reviews for Whataburger in Albuquerque, NM
Female Hispanic manager was extremely rude when I asked cashier a question about an order. The question was which of the two... burgers I ordered had easy sauce. They were not marked cashier told me to open them up and figure it out. And I said I was notgoing to open it that's when the female manager came in grabbed the bag out of my hand and took my burgers to the back and hadsomeone else bring him out to me. I work nearby my boss loves Patty melts. I'm going to suggest other places to eat besides thatparticular restaurant. Read more
I took my Family to Eat here at Whataburger and the Management sucked here, the Manager couldn?t even get the order correct, I... had to go back to Counter and complain about a Missing Combos. There was a few People in here getting upset w the Manager andHaving to sit in his seat more than 30min and getting his Order wrong too. The Manager needs to pay Attention to his Customersand Make sure the Order is correct before getting People?s Money. The Poor Woman Workers had to keep coming back to our tablebecause the order was incorrect. Because poor Management was extremely POOR!!! ???????????? Read more
I come here regularly but the last couple times, I was disappointed. I didn?t want to write a review but i had to. Couple days... ago, I ordered food here and came out they put my fry upside down, it was all messed up in the bag. And today is the first timei got no ketchup for my food. I nicely asked for ketchup but the blonde girl said they didn?t have ketchup. What kind ofrestaurant doesn?t have any ketchup. They just lost a regular customer. I guess the employees don?t get paid well here. Read more
My leftover Whataburger was STILL GREAT the next day, that?s how you identify quality food! I wish we had Whataburger in... Michigan (I?m vacationing Albuquerque with my WONDERFUL wife!). The staff here were all smiles, all kind and helpful, from theregister to the manager to the server. They give you the best fast burger service you could want. Eat here! Read more
While the double meat Whataburger was good. Vegetables were fresh and plentiful. Bacon was good. (Usually fast food bacon is... quite gross, like eating cooked paper) No cheese. (Fast food cheese, yuk) I am completely disappointed in the green Chile. Itwas bland and tasteless as if it came from a can. It definitely did not come from Hatch NM as advertised on the menu.Whataburger is a Texas company. So, green Chile is something most Texans know nothing about. Understandably so. It's a NewMexico thing. However, they're here and advertising it. Don't get me wrong. They make good fast burgers. However, the horriblegreen Chile will prevent me from going back any time soon. Read more
Love whatabuger! Haven't been to this location in awhile. So ordered my fav on the app. Was eating my burger, went to take... another bite, Long hair in my burger!! ???? tried to ignore but stomach started turning, unlucky I guess. Just do better. Read more
Horrible customer service. Never ever order from this location using Uber eats or another delivery service. I?ve now tried 3... times, and today is the last time I will ever order from here. Two of the three times I never got my food. Not only do theyclaim not to receive the order (the app only says the store has accepted order and is working on it once the restaurantphysically confirms it), but each time they made the poor delivery driver wait and were rude? only to never make the order andeventually cancel. They waste the drivers time that they could be making money, and when I called to speak to them about it themanager just lied continuously to me? I assume they didn?t know the driver had been in contact with me via the app each time.Finally, today, I got my order. Of course when the driver arrived the restaurant told them they didn?t have an order but theneventually ?found it.? The driver came straight to my home with the food. The food was cold, as if it had been sitting out forhours. Not remotely warm. I added bacon to a sandwich - the bacon was laying next to the sandwich in the wrapper, along with allof the other condiments smashed all over the inside and outside of wrapper. The food was inedible, stale, destroyed and also(the smallest problem) still had tomato and onion despite having a receipt taped to bag that clearly shows it was orderedrequesting not to have them. The staff is extremely rude not only to the drivers, but to me when I called. I always begin beingvery understanding, but after multiple horrible horrible experiences, this place is trash? even for a fast food restaurant.Never go. Read more
I do not like reviewing American chains. Turnover is so high, next week it could be completely different. From my past... whatburger, has had good burgers and fries. Just like many other chain burger places. Read more