Reviews for Krispy Kreme in Albuquerque, NM
Ordered 2 dozen donuts yesterday to pickup today. When I checked my email this morning, they cancelled it with no explanation.... I cannot recommend this store. Read more
Love the donuts, but you can never walk in. Only the drive through is ever open. Takes the fun out of looking at everything.... ???? Read more
Recently went to this location since the one in Santa fe closed down, had an extremely pleasant experience with Martin in the... drive-thru! He was very kind and was able to accommodate my request for fresh donuts that I haven?t had any in over two years!As someone who works in the retail industry his kindness really made my day a lot brighter. Thank you Martin! Read more
Staff is always so sweet, just like the glaze on the doughnuts? even though they always seem to be super busy whenever we go.... They always do their best to accommodate us even when they?re running slow or low on product. Always polite and friendly eventhough you can see they are having a hard time keeping up? never a bad attitude. The doughnuts are always tasty and consistent,exactly as you would expect. Read more
Huge store/bakery but they are always out of everything. I think these employees are just lazy and do as little as possible. Two... dry runs with no pickup or purchase tells me exactly what I say above. Lazy. And that is the night shift only. Don't know howthe day shift is, maybe they leave the night shift high and dry. Bottom line is they are NOT up to Krispy Kreme standards. Andthe lady was rude and non suggestive at drive thru. Read more
Good donuts. Good coffee. No more free donuts when you walk in but the donuts are ???? always fresh and good. We recommend... coming here! Lots of donut varieties to choose from. Sign up for rewards and get specials via email and reward points to use forfuture purchases. Read more
Picked up a dozen KK doughnuts for us today as a special treat, but was sorely disappointed by what was in the box. Got 6... (smallish) raspberry-filled and 6 (also small) chocolate-frosted with the white creme filling that were only about half frosted.After my husband ate the first chocolate-frosted with white creme filling, he said there wasn't anything inside. He startedeating a second one, only to again find no filling. We cut the remaining 4 of this type in half and found that none of them hadfilling. The other 6 raspberry filled, while smaller than usual, at least had some filling in them, so they weren't sodisappointing. I called the store, as I've done in the past, and got the same results: nobody answers the call, and nobody callsback. The customer service when they're taking your money is great, but don't expect anything after the fact if you find aproblem once you're home. Not the first time this has happened, but it will probably be the last. There's a new Dunkin Donutsright up the street. Read more
Avoid the drive-thru if you want specific doughnuts. They will give you random doughnuts. Recently I ordered online (in advance)... the Thanksgiving Holiday Pie Mini Doughnuts. Got to the store and they didn't have any. I tried again the next day, and got abox of random flavored mini doughnuts (attached photo), not the special holiday ones I paid $22 for. This is the fourth timethis year I've had issues with their product availability and order accuracy. Time to find a different doughnut shop. Read more