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Reviews for KFC in Albuquerque, NM

Rodney Job 1 year ago
1

Avoid this place, after hours on the road we stopped here I love KFC. While my wife was ordering I asked to use the restroom... as they were locked. Told no way, until we had eaten our meal completely. I am sure you know what it is like after being onthe road. Thank goodness my wife had not payed yet, I asked them if they wanted us to eat some where else. They said yes we do.And was very rude about it. Read more

Cara Hinton-Arvizo 1 year ago
4

They are very shorthanded so it affected the service a bit but not terribly. Just a longer wait but understandable when the u... have new employees. The food is always good. Read more

Kenneth Brewer 2 years ago
1

General manager Brandi really is the nastiest employee I've ever saw. She is rude she flipped me off and cursed me. Way to set... am example manager!! As long as they have people like it running the store I will never go there again!!!! This is the secondencounter I have had with her she is very rude and nasty!!!! Read more

Naomi N 2 years ago
5

The lady that works here is super sweet and helpful and always puts me in a better mood. When she is working all the food... tastes good and everything is always correct. :) Read more

Cammie McIver 3 years ago
4

Empty dining room, No line. Fast service Friendly staff Food hot. Easy parking right of "central" Route 66

C C 3 years ago
1

I have never had such bad service in my life the food was like something you might find in the dumpster. I ordered 2 chicken... sandwiches, than got home to find one had two bottom buns neither had any sauce and one was supposed to be spicy. No Mayo nopickles., the breast was so thin and dry I was afraid it blow away. So I went back with food in hand and I wanted a refund. Igot the window slammed in my face. The story just gets better and better. Just use your imagination. Read more

Monty Montgomery 5 years ago
1

If you get the urge for KFC for the love of god do yourself a favor and go somewhere else. We've been here for 30 minutes and... they just started making our food after they forgot and cancelled our order out of the system. While we were waiting they messedup like 2 other people's orders. It would be kinda ok but the exact same thing happened last time I came here. Why do I do thisto myself. I guess I like to give businesses a second chance. Restaurants on this side of town are just a joke. Read more

Debbie Crowley 6 years ago
1

Was very disappointed with the meal I ordered since the night before we had ordered the same meal from the KFC in Bernalillo I... had to drive 40 miles home and when we arrived home we still had a hot great tender chicken meal was the best chicken we've everhad we got the smokey Mountain barbecue tenders. I went tonight after work thinking I would get the same thing from the KFC bymy home Which is less than 5 minutes away that is not what happened I got six pieces barbecued rawhide. Look I know these thingshappen my husband works in the fast food industry I called and I was greeted with a hey when this person answered the phone andI asked if I could just come and pick up some new tenders and I was informed we're out of chicken tenders you'd have to comeback tomorrow well that's not going to work for me cuz I work tomorrow I was trying to get that out of my mouth when I wasrudely hung up on I called back several times and I kept getting hung up on they would stay on the line for about 20 30 secondsand listen to me cuz by this time I was angry and told them I really need to speak to someone and then they would just hang up.I ended up calling the closest Kentucky Fried Chicken where when they answered the phone I was greeted with good evening this isKentucky Fried Chicken would you like to place an order much different than hey since I couldn't speak to anybody at that storeI went ahead and spoke to the assistant manager at the other store who told me that she would speak to the corporate manager.Ken's out that someone I knew new someone working there and called and then just what all of it sudden chicken tenders appearedand we're made fresh amazing! this does not make me feel any better it should have never happened this way to begin with I'msure Kentucky Fried Chicken does not want customer service this way it's what differentiates a good business and exceptionalbusiness and this particular restaurant is neither there's another one a few miles down I would Read more