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Reviews for Jimmy John's in Albuquerque, NM

Jessica Stiles 2 years ago
4

They almost always get the order right, and it is always ready on time. Dropped a star. Got the sandwich right but we ordered... extra bacon, extra turkey and extra cheese and only got regular for everything. Sandwich was still good but we paid for all theextra and didn't get it. Read more

jason pettine 2 years ago
1

I've never had a bad experience at this JJ's until today. The employees were rude and seemed annoyed that I was there. The bread... was burnt and stale and the veggies were wilted and slimey. The wrap wasn't wrapped and just fell apart and had to be eaten witha fork. I love JJ's and was shocked at how bad the food and overall experience was. Read more

Blaire Adams 2 years ago
5

The workers here may be young but they know how to treat their customers properly. Had a generous manager make it right when her... staff was struggling, she stepped in and saved the day with a great attitude. Thank you jimmyjohns! Read more

Ross Buchman 2 years ago
2

Sadly this Jimmy John's has gone down hill in service. They always forget something now. They forgot a sandwich on my last... delivery and now they forgot requested topping in person at the store they also forgot my pickle and had to remind them. If youorder here better double check all your stuff and open up your sandwich to make sure, which no one should have to do. I like thefood or it would be a 1 star. Read more

Ging Silva 2 years ago
1

I ordered 100 boxed sandwiches, in the amount of S900.97 for the funeral reception of my husband. The order was taken by the JJ... employee who identified himself as James. I was told the delivery charge was $3.00 plus tip, nothing mentioned about a 20%gratuity. I gave specific instructions on where to deliver it however the delivery person did not get off the delivery vehicleto knock at the door of the parish hall where the reception is going to be held. He was not resourceful enough to go to thefront office to ask, instead he kept on calling me while the funeral service was still going on. He was given a $20 tip by oneof the bereavement ministry volunteers but he insisted on a 20% gratuity which was not agreed upon when the order was placed. Heaccepted the tip but continued to text and call demanding for more. With what happened who would recommend Jimmy John's with thekind of employees the company has, inefficient and insensitive. Read more

Jonathan Meyers 2 years ago
1

Service is lackluster, I can get a better sandwich at Walmart deli. Save your money. Not coming back if this is how all Jimmy... John's are. Will give it a shot again at another location to try hopefully experience better customer service, and fingerscrossed, a better sandwich. These guys could learn a thing or two from Subway. Read more

Debra Adams 3 years ago
5

Besides the confused spandex wearing axx showing customer that needs of another few more sandwiches that stood less than 2 feet... from me,6 feet rule was totally disregarded ,but this was our first experience here was totally delicious experience. As ourmeals were made completely errorless. Thank you all for the delicious experience. We will be revisiting this location as aresult of excellent customer service. Hopefully axx showing confused customer not be standing in front of me ever again. Read more

Jessica Guzman 4 years ago
1

Online order. 3x #12 on 9 grain bread was hard and burnt. Tomato was not fresh, lettuce was yellow not green.. First time trying... this location. Disappointed ?? We couldn?t identify who?s order was whose all customers orders I put our names and none hadnames!! You have one job and failed how do you burn bread and serve hard rock bread to customers?? Oregon?s Jimmy Johns onImbre in Hillsboro knows how to make a great fresh sandwich. Take notes!! Read more