Reviews for Cracker Barrel Old Country Store in Albuquerque, NM

It was okay. Service was really slow, even though the place was mostly empty. Food was what you?d expect from Cracker Barrel,... except they only gave my wife like 5 fries ? we had to ask for more, which they provided. Read more

Great food, the place was packed! Noisy! We waited 15 minutes. I had grilled chicken tenders, green beans, mac and cheese,... biscuits, tea. I'll get the fried chicken tenders next time. Read more

I love Cracker Barrel and service was great but fryer was broken and the server informed us anything fried would take an extra... 15 min to cook. I appreciated him letting us know. Got the Cracker Barrel Sampler; dumplings were mushy and cold; Meatloaf waslike sand and just burnt and fell apart; Ham was delicious! They gave me 5 fried apple slices, server forgot my loaded sweetpotato and that took forever and you can see the presentation pictured, and I didn?t get my grits. I would understand if theywere busy but there was only about 3 other tables. Read more

Ordered breakfast to go and it was completely disgusting. Pieces of bacon were uncooked and flavor was extremely bland. I... ordered the loaded hash brown casserole, the entree NOT the side and it is advertised online with green onions and tomatoes.Those were missing and I was given a much smaller portion. The sweet baked potato is advertised with pecans and pecan syrup,those are missing from my potato as well and it?s too salty. They must have hired new cooks and been trained not to payattention or care for customers, same with the staff. They never answer curbside orders anymore and will be standing at counterstalking & laughing, you have to interrupt them to be assisted. Read more

First time ever in a CB. Came with my cousin I picked up in TX ???? on our way back to my state CA ???? and he loves this place.... He got the ???? steak, rare. I got the hamburger steak. Both were good. Levi was our waiter and was super awesome andefficient. I see why my cousin likes it. Its a nice vibe and there are lots of retro sodas and other knick knacks available forpurchase. Glad were finally getting one in Bakersfield. Read more

Two factors that made me give this place one star: Bad Service and undercooked food. Bad service; the waitress was not very... attentive. We had to repeatedly ask for napkins and silverware. The silverware was dirty (not the waitresses fault). Ourwaitress also had a bad attitude, when we would ask for something she would walk off without letting us finish oursentence. Undercooked food speaks for itself. We managed and ate around the undercooked food to not bother the moodywaitress. All I expect is standard service. I get that waiters and waitresses are under-appreciated, underpaid, and overworkedbut we (customers) pay for service and are also under-appreciated, underpaid, and overworked. Read more

GETTING SAT: Came for a noon time lunch. Joined the waitlist online that said about 40mins. Checked in? an hour later we asked... about our table and the less than professional hostess assured us they texted our number and called us over the intercom ?thirtyminutes ago?. This was false. A more professional and probably senior hostess interrupted and stated we?d have the nextavailable table. SERVICE: Our waitress was professional, kind, but also incredibly overwhelmed. Talking to her was stressfulbecause she gave a ?hurry up I have more to do? vibe. Despite being overwhelmed and overloaded, service was great. She checkedin regularly and was courteous. FOOD: I haven?t been this disappointed in quite sometime. I understand we?re in a pandemic andrestaurants are hurting, but there are still standards and minimal expectations. seating: the area we sat had a filthy windowseal covered in old food, dust, and discarded plastic wrapping. meal: the okra was stale, the fries tasted as if the greasehadn?t been changed in a timely manner, the chicken was dry, the dipping sauces were about as thick as oatmeal and offered poortasting flavors (ranch, bbq, honey mustard). Overall- I?d highly recommend you go just about anywhere else. The bad food anddirty seating areas are not worth the good service. Read more

Despite the staffing shortage, my party and I were texted fairly quickly that our table was ready. Aisha, our waiter was very... friendly and attentive. After ordering our food, we were informed that they hired new cooks and certain menu items had changed.As it was my first experience at a Cracker Barrel and the new cook situation, I was a little disappointed in the way the gritsand catfish were cooked (grits were hard soupy and undercooked and catchfish could have been seasoned more and fried a littlelonger for more crispiness). I decided to try other items like the biscuit beignets and the hashbrown casserole tots which weremuch better. I'd come back and maybe try a different location in the future, all in all not a bad diner experience. Read more