Reviews for Cold Stone Creamery in Albuquerque, NM

Came into this store on Saturday the 15th around 1:50 pm. The worker was very nice, attentive, and working hard. She was by... herself and even through she was doing great I?m sure she could?ve used the help. 5 stars for her!! Read more

I was going to buy my kids $30 worth of ice cream because we just hiked 7 miles but the guy behind the counter was rude. He... said, "You know we only take cash, right?" I said, "Oh no...okay." Then he said, "It's written on the door & right here!" Okay. I was going to the ATM but my kids said, "Mom, that guy was rude". I agreed. Your prices are too high to treat paying customerslike this! Read more

I was just at Coldstone not even 5 minutes ago and I'm disgusted with the cashier's behavior. I ordered a dark chocolate ice... cream with sprinkles and was appalled to see and hear the cashier's making fun of my order right in front of me! Coldstone is a"make your own" ice cream shop. I don't understand what was so horrific about my order that made the cashier's make fun of me,but I'm disgusted. HORRIBLE customer service. Read more

Ordered ahead to this location because they said they were open. When we got there they were closed and we were unable to get... the ice cream we had paid for. There were no signs on the door saying they were going to be closed and when I called the nextlocation they told me that the location I ordered to should have been open. Very horrible experience. Read more

Not only is it overpriced, which I expect from an ice cream parlor, but it?s also not very good. I?m so disappointed the Dairy... Queen was closed that day for renovations, but I?m grateful that now I know and have no desire to ever visit this franchiseagain. Read more

Erin and Stephanie were so nice. Very friendly and treated us like we were family. And the ice cream is on point. Get that... peanut butter cookie dough. Read more

I decided to get something different from my Dad for Father's Day . I wound up ordering a Midnight Delight plus another cake it... was one of the best desserts I've ever had, I would highly recommend getting one.I would also like to thank Randall for being sohelpful. We wound up getting ice cream while we waited for my cakes, everyone was very nice, good desserts, plus good employeesare hard to find these days, I would highly recommend coming to cold stone on Wyoming. Read more

While I'm trying to order and pay I shouldn't have 2 girls talking loud and laughing so the other guy can hear me or so they can... take my money. Not being acknowledge when you're taking my money is the rudest thing and employee can do. Read more