Reviews for Chuck E. Cheese in Albuquerque, NM
While staff were friendly and helpful, it was apparent they are under staffed. It took one hour to receive our food, which was... pretty good. Several of the soda options were not functional. The machine to purchase or reload cards was broken and it took alot of time to purchase one. We were unable to purchase alcohol because staff were not of age and the manager was no where to befound. The kids still had fun and it did look clean. Read more
Couldn?t redeem any rewards, couldn?t give 60 minutes of play after already paying for it, then machine said ?approved? wasn?t... approved card got charged twice. My mother went to go order a pizza was told machine isn?t working young lady at register didn?tbother to resolve any of the solutions just stood there looking at you til you walked away. Instead of hiring all young adultsthey should have an actual adult there to accommodate and resolve any issues that they couldn?t or didn?t know how. Was wantingto take my kids to have some fun before back to school tomorrow morning but should?ve considered something else. Read more
Busy but fun for the kids. My 5 year old got board really quick because the games were limited for her age. The building could... use a bigger space to help make it alot more fun, and more games. Short staffed but the employees were helpful. Having only oneperson at the main register made it very hard to order anything to eat. Read more
By the time my girls and made it over to the place we only had 20 or 30.mins before they closed and the lady or manager at the... front was so very nice! She didn't seem annoyed that we showed up so late, in fact she offered the cheapest way that my girlscould still have fun in the little time that was left and even though we couldn't order any pizza she offered us drinks anddidn't even seem to mind that my girls waited to the very last moment to pick their prizes and I even think she let them have 1extra candy each. I don't know her name but I want to say I appreciate you so much and thank you for your kindness. We will becoming back soon and early enough to order pizza. Thanks again.. Read more
My son had such a fun time tonight with all of the games and food! The woman who works there who has green hair was working so... hard and made the experience such a good one with my little man! I hope she is appreciated and recognized because she honestlyknows how to make kids days better! We are so thankful she was on shift tonight, she was awesome! Will be back for more funand games! Read more
I took my niece on Easter Sunday and she had a blast! The staff was great! My niece got to see Chuck E. Cheese and she got to... dance and get a photo! Thank you to the staff! Read more
I took my 3yr old & it was our 1st time visiting Chuckee Cheese. We walked in and already had lunch so we only wanted to play... games. Nobody was there to greet us but and it not hard to figure out how to pay for a play card at the machine. We stayed underan hour and had a great time. When we went to leave we were stopped by a girl who was flashing a black light in my son's hand. Iasked what she was doing & she said we were supposed to get stamped upon arrival and was visibly upset. I explained we've neverbeen there and didn't know since nobody was at the post. She then pretended to check my hand and we left. I wasn't going toleave this review because I'm not trying to get anyone in trouble but my son was running all over the place, what if someoneelse had tried leaving w/him or if this happens in the future? Hoping it was an isolated incident because it was otherwiseenjoyable. Read more
We had a birthday party for my niece here!! The value for what we paid was great!! The pizza was delicious!!! Much better than I... remember it being before. My main complaint is that the "party planner" was hard to find and let the info online, she wassupposed to be available to us. We also didn't get the Mylar balloons we were supposed to have. Read more