Reviews for Chick-fil-A in Albuquerque, NM
I always thought the chicken is dry, the service 9s ok going through the drive thru. And I have never been inside the... establishment. If is wasn't so pricey I'd probably give it a better review honestly. Read more
I?ve eaten here multiple times and it used to be good. Something has changed for the worse. The lines take forever and since the... two lanes converge into one someone ALWAYS cuts in front of you. When they take your order they ask if you want any sauce butit?s a useless question because they always forget at the window anyway. Read more
Very unprofessional, the employee taking orders was laughing the whole time with another employee. They just weren't paying... attention or taking their job seriously. The lady at the window had to fix our order because he didn't hear our order with alltheir joking around. It was probably the worst experience we've had ordering from their, especially when they pride themselveson their customer service. Food was good though as usual Read more
Great experience, the manager was the one taking our orders. The team around him was really helpful and supportive. Great... cultural environment. It's how all businesses should be run. A Christian based business. The best type to patronize. Read more
This location has gotten so bad. Placed a mobile order waited in the drive through line over 40 minutes ! So unorganized, and... disappointed in the food quality. Even after the long wait food didn?t even taste fresh fries were cold, chicken on my sandwhich was hard and seemed old. Also they should bring back surveys on receipts, or have a sorbet option on the app. Had such abad experience at this location. Read more
As a former Chick-fil-A Coors FSR employee I have to say this location is doing great! Food is fresh and hot and drinks are ice... cold and they never forget to ask how my day is! Isaiah one of your shift leaders took my order tonight he was beyondprofessional and polite and made sure nothing was forgotten on my order and even took time to share a smile. He followed thecore 4 all the way! I hope Mr.Len the Owner/Operator sees this and takes time to recognize the young man for all he does. I willbe back Gibson is now my favorite store! Read more
Costs WAY too much! Usually a good place all around, but they have seriously downsized the food and not the prices. Apparently... the #1 is now basically a nugget in a bun. My sandwich combo was the least amount of fast food I have ever seen for $7+ but atleast they are still fast and friendly. More of a joke than a "meal" though. I can't think of a worse lunch deal in town. BurgerKing chicken is almost as good and for $6 you get at least 4x this much food--plenty for 2 people. Read more
My daughter and I visited one of your establishments like we do all the time (4001 Coors Blvd NW Albuquerque NewMexico... 87120). We placed an order through the drive through. My daughter drives a silver sedan ordered the #1 Deluxe with a sweet tea.I asked the lady what kind of shakes they had, she said, "vanilla, chocolate, cookies and cream and peach for the summer." Ithen told her "no, I can't have peach I'm severely allergic". We got home and without looking to see what kind they gave us andI took 3 drinks, it was then that I realized It was peach. The tag on the drink of the shake I got said, "green sedan, customername, Sandra". I immediately screamed, "omg this is peach" to my husband in panic. I do have a prescription for an EpiPenshould this ever happen, I took benadryl immediately after. My daughter called the restaurant to let them know what happenedand the manager she spoke with was extremely apologetic and she offered to refund our meal as well as anything we needed ofwhich we never got the refund. We didn't want free meals we just wanted to make sure this doesn't happen to anyone else. I amgrateful that I acted quickly otherwise who knows what could have happen. Perhaps more training on these types of situations. Read more