Reviews for Charleys Cheesesteaks in Albuquerque, NM

The incompetence of the staff at this location is dumbfounding. They can?t make the sandwiches correctly, let alone complete an... order correctly. It is utterly a waste of time to even speak with the management as nothing improves their lack of doing theirjob. Read more

I had the chicken sandwich and fries special for 6.99. I had the chicken Philly cheese steak. The sandwich and fries were hot... and fresh. I feel like there wasn't much chicken in the sandwich. Everything was ok. Read more

The food is always great! Today I was able to talk to the part owner who is always running the register and made the experience... that much better. He is always so friendly, always willing to talk and I would recommend this place to anyone who is looking fora great tasting Philly Steak! Read more

Good service. We ordered a Regal Old School Steak ($9.99 plus tax), no drinks. Unfortunately, it was too salty. Note that I... like my food salty but it was too much. Other than that, the quantity was good for the price. Read more

Went here on a Sunday and it says it closes at 7. I just wanted to order the jalapeño fries because my sister ordered the... jalapeño fries here a few minutes before me which was like 6:05. I went over like a 6:15 and the Lady said they were closed butShe took the order of the person in front of me. They definitely didn?t look short on staff either. Read more

First. Kudos to Deandre dude was very polite and patient. I ordered 3 meals. One no onions, no peppers and no mayo. The second... was no cheese. When I saw the receipt did not say no mayo I walked up right away. While I was standing there waiting for someoneto us help us, she noticed the sandwich with no cheese had cheese and Deandre fixed it right away, but by the time I was able toget the girl in the red hair attention they had made the sandwich with mayo. When I told her that I had also requested no mayoshe said well it didn't say that and said I had to wait till all the other sandwiches were made because they were behind. So Ihad to wait for their mistake. When I finally got the sandwich, it was missing the fries. I walked back and asked if I can getthe fries, the kid with the curly hair got an attitude and said they're in there. I told him no and showed him the box, Deandrestepped up and said he forgot to put them in there. Curly hair was still having a attitude and told him to stop. I told him tojust refund the meal I didn't eat. The guy that took our order actually called his manager and refunded the whole thing.Horrible experience... but thank you so much Deandre, I appreciate all your help! Amazing job. Read more

the girl who attended me treated me in a very bad way, I asked her for two sodas and two french fries and she only gave me one... soda, I asked her about the other three times and she ignored me, I even charged for the two drinks and some of the french frieswere already filled with salt. The others did not put anything on them and the girl was still making horrible faces of disgustat me and my little daughter Read more

The food was good, my wife and I came here at around 5 pm. When we went up to order, there was a cashier who was very rude to us... and a lot of other customers. When she was in the middle of ordering, he cut her off, and then added an extra sandwich onto herorder, which more than likely meant he wasn't listening given how he was treating everyone else. Just now, he put his hands inthe lemonade mixer without gloves even though it was empty. Sorry to give a bad review, but I might not want to order beveragesfrom that particular location. The manager was great however. She gave my wife a refund when the cashier tried to argue with mywife. Read more