Reviews for Los Arcos in Albertville, AL
Great food and great customer service!
It's was late. It was hard to get acknowledged by anyone. Even after the kids working up front saw me standing at the register... it took the bartender lady telling them 2 times to come take my order. Ordered fiesta fajita bowl with light chicken, extracheese and extra rice. When I got to my car with my food it was a soupy mess in the bag. They put all that food with the extrarice in what appeared to be the smallest aluminum to go pan they had and to top it off they didn't seal the lid but abouthalfway so it was all in the bag, all over EVERYTHING. Tried to go back in(only had 1 napkin) and they had loved the door.Called....no answer. The same kid that ignored me the first time ignored me a second time when he saw me knocking on the door.Very unprofessional, shows a total lack of pride in what they do. Made me feel as if they looked as me as disposal. Oh and I hadjust as much chicken as everything else. Safe to say I won't be back to Albertville LosArcos Read more
Had a couple kinks on couple orders a few months back but for the most part this place is awesome! Great customer service... always! Thank you! God bless! Read more
The food was absolutely amazing. I got a new item and it was great. It was like a fajita bowl with cheese and rice but also on... tortillas and I will be getting that again because it was delicious! The waiter was so good. I wish everyone was like him. Hetreated my little girl like a princess the whole time. By the end when we were getting ready to go I had to ask if he was agrandpa because the way he was talking to my daughter was similar as I've seen my dad talk to my daughter. Of course he was andhad some granddaughters by his son's and I could just tell he was a loving grandpa. He was the best waiter. Read more
Absolutely fantastic place to dine in, or get take out mexicana. The atmosphere is a little mundane and overdone, seems rustic... in a old world texmex setting, but overall Clean and the staff is friendly and the Food is fantasitic. If the place got aremodel I would reccomend this place to all and bump it up to five stars. Read more
Fast and friendly service, only thing they can do better is make those chicken sizzling hot. Whole table order was not the way... we like. House hot sauce was super delicious. Also they can do cleanup on Emu after customers our menu had a food residue allover. Read more
Very busy at the Dinner time, quick service friendly servers. I like my Fajitas steaming hot but they serve me warm. Hot salsa... is really good. Read more
It's always a great place to eat