Reviews for Starbucks in Albany, NY
Waited for 10 min for my latte when only 3 people in store. Many mobile orders I guess, but they should definitely prioritize in... store order Read more
They closed the door as I was approaching. Showed X sign with his hand saying that we?re closed although there was still 2... minutes left. I guess wasn?t enough time to give me a cup of pike roast :). Read more
Absolutely worst Starbucks ever. I had ordered a coffee and the drink was half full?? The syrups in the drink were all wrong and... the drink tasted completely wrong. Staff was not helpful at all said the only thing she can do is add more ice?? Sounprofessional and when I contacted the Starbucks support they would not help me at all and never refunded me. I will forever goto dunkin now and hope Starbucks enjoys the $10 I spent for a drink that was disgusting. Read more
Julia came in clutch when their card readers were down I only had so much on my Starbucks card and she made me something like... the drink I wanted for less than what I had amazing customer service thank you thank you Julia Read more
Austin and Jackie was awesome. Best Starbucks location ever!!! We are visiting from Orlando, FL.
As an Apple employee, I understand the importance of amazing customer service. Therefore, when I say Austin and the rest of the... Starbucks crew are the best in the Albany region it?s something you definitely have to experience for yourself! My order isalways correct and they take the time to make sure they say my name properly. Please, keep up the great work I hope everyonegets a large bonus this holiday season! Read more
This is a great Starbucks. There are a good amount of places to relax now after their remodel and they are very welcoming and... friendly there. They have a lot of sitting outside the actual store now in the mall. Read more
Today I went for a coffee, the person who attended me was a young woman of color, she works very dirty, my coffee was... excessively full, with coffee on top Read more