Reviews for KFC in Albany, NY
This is the worst KFC in the capital region and probably beyond. I'm not sure who the general manager of this location is, but... they should probably resign. The inside is never open despite the numerous "pick up mobile order inside" signs scattered allover. They constantly run out of products. Last time I was there, they told me they were only taking mobile orders as I'msitting there in the drive-thru. No explanation, no apology. If I could rate this a zero, I would. Doubt the lazy GM will readthis, but if you do, consider a new profession. Read more
Tired of coming here after work and being told either the cash register is down, they are out of chicken (seriously), or that I... need to go inside to order (which they tell me over the drive thru speaker so it obviously works) when the drive thru drops youout onto a busy street so you would have to rush traffic just to get back into the parking lot. The amount of times I've beenable to order food is less than half my visits, at this point when they say the word sorry I just drive away. Either thislocation needs some renovations to make it workable or the workers just aren't willing to do their job and need to be fired. Read more
Only the drive through was open, the dining room was closed. I don't know how often that happens here. The drive through has... tight turns, with a concrete wall on one side, and the building on the other. So not really for those towing or bad with largevehicles and turning. The parking lot is also small and kind of a one way. The staff overall though were very friendly and quickto get orders out. The food was good and what you expect for a KFC. Read more
Rude person took order at counter, out of many items, when we finally ordered something they actually had in stock, they took... our money and served us mac and cheese bowls...WITHOUT TELLING US THEY HAD NO UTENSILS TO EAT WITH. Absolute DUMP of a KFC withTERRIBLE staff. Never again. Avoid this location and get something from a gas station, it's likely much better than this. Read more
Ordered a famous bowl and an original chicken breast at the drive-thru. Got home and found that they gave me a crispy chicken... breast, the famous bowl had no gravy and they forgot the cookie. It was edible but not what I wanted. Disappointing experience.Employee at the window was friendly, so that earned them a couple of stars. Otherwise, thumbs down. Read more
Tiniest chicken servings I?ve ever seen. The thighs and the drums are for toddlers! Also No option to choose for other chicken... parts for online orders. Staff did not even care to do anything when I showed them how ridiculous the 12-piece BUCKET of chickenlooks like. I always loved KFC but so disappointed with the declining quality of their food and services. Read more
KFC at 1235 Central Ave, Albany, NY 12205... do better! This chicken was greasy as all get out, the skin AND chicken was... undercooked/rubbery, AND it tasted and smelled like old, burnt grease! ???????????????????????????? Read more
Not sure of the name of the young lady that waited on me was...but..she was amazing!! I would definitely go again! Food was... delicious! Great experience! Wish I had one in my area! Read more