Reviews for Dunkin' in Albany, NY
Saddest piece of avocado toast I?ve ever seen. Does not come with tomatoes like advertised. Tables were not clean so took the... unappetizing toast to go. Will not come back to this location! Read more
Arrived at Halloween tine.. tru the pumpkin cream drink.. delicious. Their donuts are the best especially the peanut butter one
This Dunkin is a gem. The staff is always friendly and courteous even with the boatload of customers they always get.... Nevertheless, they are always happy to serve you and provide the best drinks and food. I highly recommend this dunkin! Read more
This place is Little India. I can't understand acword they say these Injuns. Welcome to the NEW USA.Nobody speaks English.... Speaking English is a new skill set. Read more
This place has a really nice staff, and I feel like the manager is super nice. They honestly do seem like they are doing their... best, and I have never had anyone treat me poorly. But I feel like they are severally understaffed, so I always have issues withmore order being off. Most recently, I came in back to back days asking for less ice in my drink, which they even printed onthe order ticket. And for both days, I get a cup that is 75% ice. And that's the super simple issue. It's been multiple timesI've asked for and paid for a large, and only received a medium. Another major issue is that the food comes out on one side,but then drinks come out by the register. So the walkway is full of people spread out waiting, and you somehow have to hear yourorder being called on either side. It doesn't initially seem that bad, but it's gets worse when you have to ask where your orderis since they can get heavily backed up. Read more
Super slow service even when its not crowded. Order pickup line makes no sense, people just standing around blocking the... walkway. Server shouts out drink orders not receipt number so people grab the wrong drink frequently. There's a smaller morepublic DnD a block over and they put this place to shame! That place hustles! Read more
Hello all. My name is Don. Many will recognize me as a new transfer into this location. (May of '19) We're working diligently... to raise the bar and expectations of our guest in the state plaza location going forward. Please feel free to leave comments,good or constructive, about our progress. Thank you and have a wonderful day! - your Dunkins crew. Read more
Great group right now. Food and drinks are pretty good. Depends who makes it. Wish they had more people working morning to noon.... Can be long line. Even on the go people have to wait. Read more