Reviews for KFC in Albany, GA
The store is always clean, the food is always good and the staff is always fast and courteous. I enjoy going here.
I went through the drive thru. The lady at the window was polite and efficient. I did have to park and wait on my order, but it... didn't take long and the gentleman who brought it to the car was nice and polite. The only thing I would say to make theexperience better is to put the fries in a box to keep them warmer longer. They were in an open container at the top of the bag.Also, to save money and product, ask customers if we want all of the ketchup and honey sauces. Read more
I am sure the food is going to be as tasteful as ever, but I?m sitting her for an extra 15 minutes on a Sunday at 7:45pm,... because they?re out of both the original and extra crispy versions of their chicken. I have been ordering and eating KFC for 40years and at many locations across the country because of their dependability in quality and promptness with fresh food. Sadly,the employees at this location have proved to be the worst team I?ve come across when comes to keeping their primary itemsavailable on a near demand basis? Either the manager or employees at this location need an extra class in food management orperformance reviews. Read more
Horrible service. Went to drive thru and ordered the chicken tender meal and said I didn?t want biscuit. After they took my... money they said to pull up front because it will be 3 minutes since they were being cooked. I ordered at 5:27 and they didn?tbring me my meal till 5:48. That?s 20 minutes for fast food!!! Not acceptable at all. They should tell you before you place yourorder if they will be a delay so you can order something else or go elsewhere. On top of that they added the biscuit that I saidI didn?t want. Won?t be going back there until they treat customers with courtesy. ???? Read more
My wife Showed up at 4:20 on Saturday and they didn?t have original recipe chicken. Acted as if we were such an inconvenience to... help. Then we?re told had to wait 20 minutes for tenders. There is no way people should have to deal with this treatment. I hopesomeone actually pays attention to the reviews and cares enough to address it. If the management and owner doesn?t care theemployees certainly won?t. Read more
I?ve tried this place 3x. I came today around 11:30 wanted 2pc white. I was told that they had no wings until the next 15mins.... She couldn?t even give me a extra breast. Said I would be charged extra like it was my fault that they don?t have wings on time.I decided to get the tenders. Tenders were cold. Like they were sitting there since this am. Terrible service. Read more
The reason for the low score is for the past 3weeks I've gone to this establishment around 10 30 am and yet to have gotten in or... waited on through the drive thru. Then as I wait, your workers then decide to make their appearance to work. Once in, themanager acts as if I was the cause of this place not being opened on time. Everyone here needs serious retraining ortermination. I won't be back anymore. Apparently they don't want my business. Read more
The chicken sandwich is husband's go-to sandwich when we are traveling by car going through the drive-thru. This location was... fast, easy, and friendly Read more