Reviews for 7-Eleven in Alameda, CA
Gas pump broke and spilled gasoline all over my hair, clothes and in my eye. Employees proceeded to blame me for the situation... and were in no rush to help me despite me asking for help with the gasoline in my eye. I call to ask for the manager only to behung up on. Manager of store calls me 4 days later to offer a $50 gift card for almost blinding me. How would you feel? Read more
Usually friendly and can get whatever fast no problem, tonight prepubescent mustache lazy thief, pocketed 5$ and made me tv him... a quarter for a sandwich bag not a store bag when I was clearly struggling with my dog, he threatened me saying ?don?t do thatagain? like I had thrown the quarter when I had tossed it on the counter lol, hopefully this rude employee gets the boot. Read more
I was at the landermat next door and went to buy something and after trying to price an item and a rude responce,I decided to... make my purchase at another location where the customer service merits ir. I went back next door and 3 min later a man,told mehe had turned my wallet in as he'd seen me drop it. I went back and they all said innocently that they didnt have it. The manwho turned it in,was still next door and went in to vouch for me. Then the women involved played a game and refused to give itback for several tense moments. Police department is accross the street and After threats to report them, they gave it back butonly after I appologized to them. The did not know that that man saw me and told me about it. Untill he came back in, theyplayed stupid. Then when they saw him, suddenly they had it. Mk sure to count your change.... Read more
The people working there on Sunday evenings are running some kind of scratchers scam. I was there around 9pm on 4/10/22. I had... three winning tickets. Among them was one of those big black $30 scratchers that won a free ticket. They lied to me and told meit was worth $15, did some slight of hand, and distracted me by lying again that my $15 dollar winner had already been claimed(I literally just scratched it and scanned it with the app right before I went inside). Make sure you have them scan yourscratchers one by one! Do not let them trick you like they did me! Read more
$38 for a juul pod..highway robbery. Go next door for $22 pods. Management refused to refund after realizing price and not... having any cost posted. Read more
Careful of this location. The staff and local management do not care if you are injured on their property. An outswinging door,... abruptly open by a staff member, who never acknowledge nor apologized, struck and injured my spouse causing a long and skinbreaking gash. A trip to urgent care for something more than first aid. A claim has been filed and if the Corporate offices careabout their business, including franchise stores, they had better step up their involvement and ensure that THIS franchise storeat least meets standards. In the meantime, we'll take other steps as well: file complaints with City, State and OSHA. Notlooking for anything except full medical reimbursement of any all medical expenses (out of pocket and reimbursement to insuranceprovider). As to the "staff member", why did he then come outside the store and attempt to open the car door? WTH is that? Read more
The lady at the cash register was extremely rude. I was not able to find my cash so i told her nicely she could help the next... person so the next customer didn't have to wait. She just rolled her eyes. I then told her i found my cash n would like to payfor my coffee. She then rolled her eye and said something which i couldn't hear so i asked her if she could please repeatherself. I guess that really bug her cause her attitude became worst! I just wanted to pay and leave. i never shopped somewherethat made me feel so unwelcome! Will never shop here again. Read more
The people are so nice here then other 7eleven stores. specially the Nepalian guys.