Reviews for Starbucks in Alabaster, AL
Okay I'm never going to leave Starbucks because I love that coffee but what is up with the drive-thru I mean really are they... selling burgers and fries or coffee the coffee is great I just need you guys to pull it together and get this better shouldn'tbe late for work trying to get a cup of coffee Read more
It?s Starbucks so you know what your getting. This location get s 4/5 only because of the location being extremely inconvenient.... I understand they is no reflection of the quality or the amazing staff, but they could easily funnel the traffic through thegravel lot Read more
This Starbucks is just literally the best Starbucks ever, every single time I go they get my order perfect and the customer... service is just top-tier. All the other Starbucks kind of messed up my order because it's very specific but this one is justabove and beyond and absolutely amazing. I'm not sure what the lady's name was but she had a Cheshire cat tattoo and she wasjust fantastic!! even though it's early in the morning and my order is kind of odd and picky they never have a problem and arealways just so unbelievably kind!! <3 Read more
My favorite Starbucks by far! It's such an awesome place to come study. All of the workers are so patient and kind, and my... drinks are always 10/10. The bathrooms are clean every time (hard to find at public establishments) and the music is good too! Read more
Came through the drive through. One time the worker told me I ordered wrong because I said the drinks name before I said the... ingredients. Ok. So I go through today, say the ingredients, get interrupted to know what caramel drizzle. No problem. Finishthe drink ingredients for the baby Yoda. Get to the window expecting caramel crunch crunchies and get black something on top.And just realized no drizzle on the cup and that's what she interrupted me for.Disappointed on a $6 drink. Read more
Definitely my favorite Starbucks out of the three. The service is always great and the employees are so nice. This one has... multiple seating options indoor and out so you can actually sit down without being crowded. Read more
So much for the Human Connection. This Starbucks location has the worst customer experience I have seen and experienced over the... years. Today was a "last chance." I've sat in the cafe today for a few hours and worked. I ordered a beverage on the mobile app.When I received it, it was only half-full. I asked for a remake and they asked if I wanted whipped cream. As if that was thereason the cup was only half-full. When the beverage was remade, it was just called out "remake," then the Team Member ran awayfrom the handoff counter. This location has some of the worst standards. Both in drink quality, and in human connection. As forme... I will avoid this location. Read more
I ordered on the app at 8:00am. The app said it would be ready at 8:12am. I showed up at 8:15am expecting my drink to be on the... counter. It was not. After about 15 minutes of waiting I asked how much longer it would take on my drink. The guy working therelooked at his watch and said probably about 20 more minutes. I asked simply to cancel my order and was told someone would meetme at the register to cancel it. I stood there for about 10 more minutes and then hear my name called out. At this point I didnot even want the coffee anymore. When I went to get the coffee, the worker said there you go in an extremely rude andunprofessional way. But I will say, Karma got him when he ended up pouring a hot coffee all over himself. I will not being goingback for a very long time due to the lack of professionalism and the amount of time it takes to get one coffee. Read more