Reviews for Hunan Garden 2 in Alabaster, AL
4 vegetarian options, GOOD FOOD, TERRIBLE SERVICE. I ordered 30 minutes prior to pick up over the phone. We confirmed the order... and I let her know twice that I will be there in 20-30 minutes. I ordered 4 spring rolls and 2 vegetarian bean curd. I ended upwaiting 20 minutes after I arrived because they didn't start making the food until after I got there. Ridiculous and verydisrespectful of other's time. She did not apologize for the delay either... Read more
The restaurant was closed off with only an order menu and 3 tables. Food was absolutely horrible. Last I went pre pandemic it... was absolutely outstanding. Something went terribly wrong. Read more
This place has gone down hill and my family will never be back. Yesterday, my disabled mother went to pick up a to go order,... and she was treated with such disrespect. I understand that everyone is having a hard time and is short staffed, but there isabsolutely no excuse for this kind of behavior. The CHILD behind the counter responded, "too bad" to my mother when she askedfor something. My mother also tried to speak to another employee for help, the CHILD told her, "He's a Mexican, he can'tunderstand anything you are saying, and I'm tired of translating for him". This was so disrespectful to my mother as acustomer, and the employee working his shift. I was absolutely appalled and my mother was almost in tears when she told me. Iwill tell everyone I know about this experience. I suggest everyone take their business elsewhere. If I could give 0stars.....I would. Read more
Paid almost 30 bucks for a bunch of rice and dry breading. Even got the house rice to get the good stuff. No shrimp, very few... peas, just terrible. Been eating there 30 years and always eat until you are full and look forward to leftovers the next night.Just tried to warm it and just dry as cardboard and the beef tough and stringy. Read more
Food was pretty good. My only complaint is that the sauce on the chicken + vegetables was a bit thin, so the sauce didn't really... stick to the chicken or vegetables. Fried rice was good, decent amount of vegetables. Hot and Sour soup was VERY hot andtasted pretty good. It could have been just a tiny bit more spicy/sour. Will return. Read more
Food was barely warm. The pork wontons were old, breading was chewy and hard, no flavor. The hot and sour soup was not spicy or... sour! Such a disappointment and the chicken and broccoli while a great portion was not very flavorful. If you dont want or likeflavor this place is for you. But I want more authentic flavors and spices. Read more
Coming to this restaurant was not a good experience in the slightest. We came with my grandmother to celebrate my father's... birthday, and the service was horrible and the food was sub-par. When we were seated, nobody came to take our order for 20minutes, despite us being the only patrons in the entire restaurant. The waitress brought us drinks, took our order, and wasgenerally very apathetic and rude throughout the entire encounter. Another group came in and were seated shortly after, and gottheir food at the same time my grandmother and father did. But my food? It took another ten minutes to get. We tried to flag ourwaitress down by saying "excuse me ma'am?" and her immediate response was "It's coming," without even looking at us or comingover to the table. When the food came out, it was lukewarm, and not what I had ordered. I ordered pepper steak, and what I wasgiven definitely was NOT pepper steak. The fried rice was bland and had no flavor, the steak was tough and chewy, and the sauceit was in made it and the onions/peppers it was with very slimy and added no flavor or texture. Not a damn bite of pepper in theentire dish. The only reason I'm not giving one star is the environment was pretty, despite our waitress repeatedly vacuumingwhile we were trying to have a conversation. Read more
We ordered 2 entrees last night neither of which were edible. The Orange Chicken and Monglian Beef. The only thing that we could... eat was the rice and the egg rolls. Not worth the money we spent. Read more