Reviews for Charleys Cheesesteaks in Akron, OH
One of the employees that works register aggressively handed me my drink and it did not have its lid on it, and the drink... spilled all over me and my work clothes and she looked at me and said, ?Oh, you spilled it.? And I asked her for napkins andtold her, ?No, you didn?t put the lid on correctly.? And she rolled her eyes at me and walked away and laughed at me with hercoworkers that work the assembly line which was a tall man. She didn?t apologize or anything as I am dripping wet in a drink shecouldn?t even hand to me correctly nor put a lid on correctly. She had an attitude to begin with therefore I didn?t tip her whenI ordered which may have been why she threw my drink at me. I usually have no issues with the staff at the mall as I worked inthe mall myself, but I was appalled at the behavior. She should seriously rethink her position if she is unhappy at her job. Shehas long braids. Read more
The food here is delicious and also very quickly made. But the employees all seem to have attitudes and will either catch... attitudes with you or yell at you. Read more
i visited on Fri. 8pm the lady in charge became angry after I told her my sandwiches were incorrect took the food & threw it in... the garbage in front of my 9 yr old without explaintion . Never asked what the problem was.I feel her actions wereunprofessional.You do not treat paying customers that Read more
Great place for a Philly steak or other sub you're looking to munch on. Staff is quick and very friendly.
We will never buy from this Charlie?s again. All 4-5 employees were very rude and inconsiderate to my pregnant wife. Very nasty... and rude area. Do not give them service until they fix their staff. Again highly rude and ignorant. Read more
Had the Ultimate Club and it was Awesome will come back again
This was my first time at Summit Mall as well as this Charley?s location and trust me I will never be back to buy food from... them! My uncle and I ordered 2 Philly cheesesteak combos as well as 2 lemonades I asked for extra ice in mine and they barleygave me any ice then I asked for a bigger cup for them to just fill it with ice the one taking the order she was nice the coworker getting the drinks was not she started questioning what she asked her to do all I wanted was extra ice then gives me thecup with no lid! Once we got down the line they finally hand us our sandwiches after what seem like forever then gave us nofries! I asked them for the fries he stares at the screen and I know he see that it?s 2 combo meals because we paid for them hegoes and grabs a box that was sitting for a to go order dumps the fries out back into the fryer and he and the women stand atthe fry station kept talking under their breaths and watching to see if I was looking at them or not. I walked over to them andtold them no you can?t do that we would like fresh fries they stared at me for a minute and did change it mind you this ishappening in front of the assistant manager pathetic he said not one word! Date : Saturday October 6, 2018 I can?t believe thisplace very disappointing especially doing it right in front of my face I don?t understand its not costing the workers anythingto make fries so you try being slick and giving us old one! Read more
Poor service, I just back to get more napkins, the employees were very rude, I will never come back to buy food from them again.