Reviews for Buffalo Wild Wings ‘GO’ in Akron, OH
First, I never leave public reviews and definitely never get upset over mistakes made by restaurants but this time I feel like I... have no choice. The rudeness we experienced at this location was shocking to say the least. On 10/4/22 we made a dinnerpurchase at this location. We were not given our mozzarella sticks in the amount of $7.99. We contacted the location and weretold they would provide them to us at no charge on our next order. We placed an $80 order tonight, 12/3/22, online thencontacted the store to request our replacement mozzarella sticks. Mercedes refused to honor the free mozzarella sticks andargued with my husband who then requested our $80 order be canceled. She refused to cancel our order and refused to provide hername again to verify we had correct information. She then hung up on my husband. My daughter just got home with our order andwas given no receipt. EDIT: WE DID NOT RECEIVE PART OF OUR ORDER TONIGHT AS WELL. I JUST CALLED AND SPOKE TO THE MANAGER WHOTOLD ME THE ORDER WAS CHECKED AND THAT EVERYTHING WAS IN IT. WHEN I CONTINUED TO EXPLAIN WE ARE MISSING GARLIC PARMESAN, THEMANAGER HUNG UP ON ME. Read more
Awful. That's the only word I have to describe this location, their food, and much of their staff. After several back to back... issues with order accuracy and quality I am confident in saying you should avoid this place at all costs. The company has greatfood and I have enjoyed their sit down restaurants many times. The issue here is strictly with this location. I was shorteditems on an order. Called, was told a credit would be provided under my name. Fast forward to another time we decided to get ourmissing item and place another order. The store (specifically Mercedes) told me no credit was documented for my name. I assuredher I had the receipt and spoke with someone and was told it would be taken care of. I then asked to cancel my online order andwas told it was not possible. Mercedes told me I was wrong about the credit and that she wasn't going to argue and hung up onme. Upon getting my online order, I was missing yet another item on the order. My wife called this time and got a "manager" whodidn't provide their name but they told us it was impossible we were missing an item because they had two people check theorder. After stating that was yet again w ong, the store "manager" said they were done arguing and ALSO hung up on us! I'mgetting the message loud and clear now. Do. Not. Eat. Here. You'll regret it, I know I did. Read more
I like the Original Buffalo with lots of Bleu Cheese. Yesterday I tried the Parmesan Garlic and Teriyaki Traditional Wings. I... ordered it for carry-out. They do a good job. They are cooked fresh and hot. They did raise prices a bit since previous visits.I liked the Teriyaki but not the Parmesan Garlic. But my family did like those. And I like the drumstick pieces over the wingportions . Read more
Place is ok at best. Guy at the front counter was more concerned with adding up his tips than paying attention. My fries were... missing from my order and while yes, I should have checked before I left, I was in a hurry. Call to get a refund and the managertells me she's sorry that happened and she sent some of her staff to go board up windows because of riots downtown... Really?On a Thursday with a BOGO deal and football. Maybe make better management decisions. I'm never going back. Read more
My family goes to Wingstop once a week and decided to give BW?s a try. I gave 2 stars only because the staff was nice and... friendly. I ordered 40 boneless wings and large fries and only got 36 wings. Plus the price for this order is way more thanWingstop. I doubt we will be going back anytime soon. Read more
Easy to order online, but the menu is quite limited compared to other Buffalo Wild Wings. They have a good reward system which... makes it pretty easy earn free apps. I've ordered from here maybe 3 times. Twice there have been mistakes with the orders (theywere large group orders), but they were really great about fixing things. The food is good; just double check your order. Read more
The team here is great! Everyone is welcoming and helpful. It?s a take out store but they make you feel invited and welcome to... stay & hang out! It?s also very clean! Read more
Apparently they got a deal on the worst Wings known to mankind and will serve them to you to save money. Just terrible wings and... at really high prices. If they concentrate it on quality that might be worth the price but they don't they buy s*** chicken andserve it to an unsuspecting public. Read more