Reviews for KFC in Ajax, ON
I been to a handful of KFC and experienced excellent customer services. Today I when to this particularly KFC and place on... ordered and reviewed on awful experience at this location. The service was so awful that I didn't finish my meal I disposed intothe trash. I would never go back to this location ever again. Read more
The staff lady at front has no sense of how to treat customer . No greet and no properly talking . Made us wait 10 mins for a... sandwich . Place is general looks clean Read more
Terrible customer service. While I was trying to order some of the staff were arguing with another customer who's order was... wrong. When I received my order I guess the person who served me was still angry about the previous customer and literallythrew one of my bags on the counter and when I asked if the second bag was mine she ignored me completely. Will never go backto this location. KFC do better. Read more
Ordered online. Food was almost an hour late. CS confirmed they had the order. Manager say that the order system did not... work. There was a delay and they were getting orders late. Same excuse the store gave me the last time I ordered and they madea mistake. He said he got my order and saw it was late but did not think to give a quick call to say it's going to belate. Just said call corporate to complain but I will have to google the number as he did not have that info. Never again. Read more
To be honest i am not sure how KFC is still in business, staff on this location are nice and all but man, the quality and size... of the chicken has gone way down! Ordered a 4 piece combo, its a big box when i opened it, its not even half way filled up,never again. Before reader assume we?ve finished the fries, nope thats how it is when we opened it. Super disappointed, chickenwas overcooked (dry inside), fries are just handful and the chicken just doesnt taste anything related to chicken anymore. Read more
This was the second worst KFC meal of my life (Had one before 2years ago at KFC near The westwood mall in Malton) Out of... nowhere I had a thought of given a second chance to KFC. The chicken was stale. The fries were soggy. The chicken popcorns hadno taste. I hated myself for spending every cent at KFC. Hope you guys improve on your food. Read more
Absolutely the worst customer service i have ever experienced! I tried to order the 2 chicken sandwich BoGo deal from the drive... through and the employee asked me for the coupon number. There was no number on the coupon. i was told to come inside of thestore to complete the transaction because the lineup got heavy. We went inside to place the order and the cashier was punchingin the BoGo deal and the manager came and said this is only an online coupon and we cannot use it here. I have used this couponat other locations many times and i was never told this. The manager was very rude and impatient and did not want to help me atall. She said if we place the order online now it will take 30 minutes for us to get the order. The picture I attached is thethe same order that another location honoured for me the same night. The other location was very helpful and friendly. This isa very bad customer experience. This manager needs to be replaced or taught how to provide a good customer service. She isruining the name of KFC. Read more
I was told to wait a half hour for my food because they had no chicken tenders and the cook was on break. I didn?t mine the wait... but, my entire order was ice cold when I received it. I have no idea why head office chooses to ignore all these comments thatare on here. Something Has to be done with this location. I will not be going back. 0-5 Read more