Reviews for Tim Hortons in Airdrie, AB
I've stopped at this Tim Horton's location 3 times over the past several years and every time is just as disappointing as the... last. The staff are so slow, if you don't order ahead on the app or on the digital board in the store, the counter service isterribly slow. Staff are behind the counter, they just don't seem interested in serving customers in line. The place was fairlyclean overall but the bathrooms were filthy. I don't recommend you stop here and will avoid it in the future. Read more
Coffee with friends. Tim's is always good but very busy. We did get a table for the 6 of us. Good parking and good location.
Went there with the family. Adult orders were easy. Kids orders were difficult, why don't they have a kids menu on the display?... Finally the person taking the order told us what they have for kids drinks! Read more
Waited in line while staffer assisted a customer in using their app. When finally served, staffer mis entered order and... overcharged. A refund (manager involvement required) was processed and the order restarted. In the middle of taking the order the staffer was distracted by the previous customer with the app issue. This got way more complicated, and beyond the staffer'sskill set. We left, and got super service at Subway down the road. 5 Stars for Subway, 1 for TH. Read more
Horrible service. Next to no egg in a breakfast EGG wrap. Was almost all bacon and a little egg yolk. Not even any egg white in... the wrap. The young kid working the front till was helping his 3 buddies. They would purchase a bracelet to spin the wheel tosee what they won, then would make an order. All 3 did this. It took 20 minutes just to get to the till to make my order. Onlyto be brutally disappointed with my food. If I could give 0 stars I would. Read more
The grill definitely not working at this location, had a grilled cheese not melted at all?the supervisor was nice enough to make... me another one and refund that. Well guess what only one side is grilled, the other side is WHITE?please change that grill!Thank you Read more
Stopped in for breakfast with the family today. We got coffee, hot chocolate and French vanilla ti drink. To eat. Some bagels... with cream cheese and hash browns. Kids got donuts for a treat. Service was really good. Staff was friendly and helpful. Foodwas fresh and yummy. The drinks were great. We really enjoyed our experience at this Timmy's. Will definitely be stopping byon our way from edmonton to Calgary and vice versa Read more
Terrible! Completely inept. AVOID AT ALL COSTS! Unless you don't care about have your order made properly or hot. They can't get... orders right at all, three different times, three different shifts, three different employees, all the same problem. They don'tlisten or don't care, not sure which. All they care about are numbers and the drive thru. They have one employee working thecounter trying to handle everything and they got six people working the drive thru, just shut down the counter and make only adrive thru if that's where your focus is. Now home, waiting to enjoy my now cold meal, and guess what, WRONG AGAIN. What asurprise. Pathetic. Read more