Reviews for Bojangles in Aiken, SC
Monday, Nov. 28th 9pm, drove up, asked for a 20 piece. Girl on mic said A 20 Piece! Slight pause, comes back on mic giggling and... said um.....uh.... our fryer down. Nice. Why yall even get a job and not wanna work? Manager and all need to be fired. Bestavoid this place. I figure even if they make your food, they gonna be mad about it and give you some extra liquid in it forordering there. Read more
I use to love coming to Bojangles for their food, but lately they have very slow and rude customer service. Bojangles use to... have great service, never had an issue in the past. They tried to charge us today for the wrong order, for the car in front ofus or either behind us and wanted to argue that it was our order when we only ordered 2 breakfast biscuits, nothing else. Ifthat's not bad enough we had to wait 30 minutes for them to make 2 steak biscuits with egg added, which is the only thing weordered, just the biscuits. There has been 5 cars behind us who have received their food, about 2 bags per car. We were told towait in a parking spot, they were waiting on the egg to cook. The customer service has gone down hill bad! Sadly I had to gointo the building and ask about my 2 biscuits that we ordered in the drive thru 30 mins ago. The manager said, "Oh we just gavethem to the wrong car. We didn't know we had cars pulled to the side waiting." Seriously!! How do you not know you have carswaiting!!?? It only took them 5 seconds to hand me what I ordered 30 minutes ago! I don't want an apology from the owner, allthese horrible reviews about the service at this location should be enough for you to say why do I have about 10-15 peopleworking inside and there are so many screw ups? Fix it or shut it down until you can get better service! Read more
Placed an order in drive thru. Asked to pull over. Noticed I was the third car pulled over Brought wrong order out 25 mins... later. I finally went back thru drive they to be told what I paid for wasn?t what I ordered. Could the lady not have just toldme that while I was waiting? No as I was explaining that to the manager she was mouthing off inside that she told me that. Ummmmno, I wouldn?t sit there if that was the case. 40 mins later, I got my order. Ridiculous! There?s always an issue with thislocation. Read more
Just tried to order a chicken sandwich but was told it would be a 20 minute wait? ordered two chicken supremes combos instead... and was asked to pull to the side to wait even though there was only a couple of people here. Waited 15 minutes before we gaveup and went inside to get our money back. They then gave us our order. When leaving we heard them tell someone in line that her8pc combo would be a 30 minute wait? how does it take that long to fry something with barely anyone in line for food?!? Read more
They got the order wrong and expected me to put my hands in someone else's food to make it right. I asked for my money back. He... took his time, the manager i guess. I might even have been billed twice. Because the receipt says clearly no cash refunds onlystore credits. Read more
The food is decent but the service is slow. More than 30 minutes in the drive through, then pulled over. Finally went inside... and the food had been done and was sitting dry like dust. What were they doing? Read more
This place is Trash. Ordered 8pc Chicken for 24$ and they wouldn't give me 2 packs of barbecue sauce without charging me... 50cents. The chicken was terrible, we only ate 3 pcs. Use to get this chicken all the time before games never again this onestore will and has prevented me from ever going to another bojangles. Read more
They screw up our order every single time without fail. The service is so bad here it?s kind of astonishing. Not trying to be... mean, just feel compelled to act since they rob us of half our order every time. Read more