Reviews for Starbucks in Addison, IL
thank you for my cappuccino and paw cup, you guys are truly amazing. Taco was so happy today. Best service.
Drink was made well but the drive thru lady handing me my drinks literally rolled her eyes when I asked for a tray lmao I?m not... sure if it comes out of their pay checks or what? maybe management should train their employees to not eye roll at a customer ..though I thought that was a given Read more
The drive through lady was so friendly getting my drink even on an early Saturday morning. Was also a perfect place to study... late during the day with plenty of space and not a lot of noisy traffic of people coming in and out Read more
I have been to this locations twice. I have had to wait after placing my order over 25 mins. The first time they gave me the... wrong coffee. This second time I waited and got to the window and they didn?t even have my drink ready. So since I?m on my lunchI left with nothing. Horrible location Read more
First time here after a few years, but it was pleasant. Staff was very nice. Although the cashier didn't place my order right,... the barista fixed it on her end. If I lived closer, it would be my location of choice. The drive through get busy though. Read more
I agree with some of the other reviewers there is not really any customer service at this location. Not a friendly smiling face... in the place at all. The girl at the register didn?t really look like she wanted to be there. I ordered a vanilla cold brew butthen asked for extra sweet cream she got a really annoyed look on her face then let the other barista know. She looks like shewould be better off working at Hot Topic but not in food service Read more
Very hit or miss. I always order online, and somehow rarley get exactly what I ordered. It's upsetting, paying this much money... to sometimes have the correct order. Today I ordered online, as usual. My one drink order seemed normal and fine. The other wasnot even full and the bill was $10. Not worth my time anymore. Picture: Starbucks Blonde Cocoa Cloud Macchiato * This was howI received it, and im not coming to this Starbucks anymore. This has been happening too often. * Read more
Stopped by this location to get drinks at the drive thru for my daughter and myself. I noticed after waiting in line for... sometime that the vehicles in front of me started to slowly drive away. I pulled up to the drive thru speaker and no one askedto help me total silence. Finally someone said "The drive thru is closed. You'll need to come inside" There was no sign sayingthe drive thru was closed on the large menu board where you give your order. No large sign in the traffic lane indicating thedrive thru was closed. Just lots of people waiting in line, getting frustrated and driving off. Very poor customer service. Read more