Reviews for Addison - Lou Malnati's in Addison, IL
The food was amazing the best pizza I ever had
Reliable, American style pizza. We like both the deep dish and thin crust. Good sauce!
In town from out of state and was told by family that live here that Lou Malnati's is great pizza. Well based on my experience... it's awful. Based on reading reviews maybe it is just this location but either way I'm not impressed and felt like I trulywasted $85 on 2 pizzas and wings. The pizza was mushy but the outer crust was hard enough to cut diamonds, the sauce wasflavorless and the pizza just didn't taste like there was any seasoning. I ordered a Deep Dish the Lou which according to thewebsite does not include meat. Well ours had sausage and I do not eat pork so of course I was irritated because I could not eveneat the pizza. It was almost 10p so I did not bother trying to make a complaint and get a new pizza, so I just ate the chicken.Overall very unimpressed and disappointed. Read more
Yesterday I had a friend in town from another country. I asked what American food she wanted to try. She said deep-dish. I... ordered a small cheese for the two of us. I've had a lot of seep dish in my life. This was by far the worst. I think they soldus one of their frozen pizzas heated in their oven. Either that or it was day old crust. It was so hard you couldn't cut it witha steak knife. The sauce was also very watery. I'm happy to spend $15 on a small pizza, but no a frozen one. Get it together.What a disappointment. I literally had to apologize to her Read more
I landed from California starving and decided to order via GrubHub. After waiting for an hour for my food I call the restaurant... and find out they never received the GrubHub order. Frustrated, I place the order directly with the restaurant. They then takeanother 90 minutes to deliver my small pizza and chicken wings! Food was ok but the experience sucks. Delivery guy was nice. Read more
Ordered 1 medium deep dish pizza for delivery tonight. It came 15 minutes past the quoted delivery time which is annoying but... not a deal breaker. The pizza was also luke warm but again not the main issue. The real problem was the delivery driver whocalled and asked what apartment I was in (I made sure this was included in my delivery address and checked it was on thereceipt) next he asked me to meet him downstairs when the delivery instructions specify to bring it upstairs. I obviously toldhim no and that he had to bring it up so he tossed my pizza box at me. I wouldn't have tipped 20% if I wanted a poor delivery.He should be terminated. Read more
Ordered around just before 10pm, I felt like I was given a lazy quality pizza. I usually love Lou's but not this time. The deep... dish pizza was half the thickness and they skipped on the top tomato sauce for good amount of the pizza. The butter crust wasnot properly added on, the pizza wasn't very much flavored.. Read more
10/21/22: I don't know if there's new management or new bakers in the kitchen but our Chicago pizza today was terrible. I... received an abomination of a pizza consisting of a super hard crust, a weird watery moat developing near the edges, and a giantcircular slab of Italian sausage lightly doused with cherry tomato sauce and heavy handed garlic with unmelted cheese. I cantell it's likely frozen and you've somehow baked it wrong! Adjust your freezer or oven at least. It's bad enough to think thisis frozen and it's even worse to know I could have done better at home. Jeez. Read more