Reviews for Panera Bread in Acworth, GA
It's very clear you don't care what you serve your customers. These pics are exactly how it was given to me. Half a cup of... Americano and whats the deal with my bagel?? Please, just do better. I'd rather drive an extra 10min for better food. SMDH Read more
Excellent Panera! Super attentive and positive staff. They are always going around cleaning and sweeping. Family-friendly place... for all ages and needs. Great workspace or gathering place. Maybe bring headphones during peak hours if a lot of backgroundconvos bother you, but it?s a packed house and still so good! Minus one star bc no hummus on a warm bowl I bought mostly for thehummus, but it was still very good. Read more
I have always wanted to go here and have lunch. So today was the day. I ordered a pick two. It's was 18.00. The chicken sandwich... was dry but the soup was amazing. I think they gave me full portions, as it was to much and half was thrown away. I couldn'ttake it with me as I work in a place with no fridge for safe keeping. I gave it three stars because I felt as a first timecustomer , rushed in ordering and a burden to the cashier. I was only customer in line. Read more
Have always loved the food at this location. But, the last year this location is always out of Bread!!!! Isn't Bread part of... your name. Yesterday, (Sunday 08/14) we stopped in for lunch. No bread or soup. We ordered a pizza and scones. Food was good.But the store was very dirty. No clean tables, food all over the floor and the trash container was more than overflowing. Iasked if a table could be cleaned and got an eyeroll. Good food. But, no clean place to sit. Very disappointing. Did not youjust get new Management? Read more
Very good clean food. Bread is a little hard.
I've used their rapid pick-up option a few times and was very disappointed. One of the times I ordered a cinnamon roll. They... didn't even put it in a bag. They just set the box on the shelf. No bag, napkins, fork or knife. I had to ask for them. Anothertime, I ordered the pick-two. They forgot to put chips in my bag, and the tuna salad sandwich barely had any tuna on it(photoposted). I only go to this location because it's near my job. I won't be coming back anytime soon. Update: 05/07/22 @10:30am I was served a moldy bagel. Picture posted below. Read more
Ordered food for delivery. My tomato basil cucumber salad had mold on it. When I called, the restaurant the manager said that... there was nothing she could do for me and I would have to contact door dash who delivered it. I told her that I ordered it ontheir website and did not have access to door dash in order to request a refund. She was extremely unprofessional and rude.Absolutely refused to help me. I called their customer service line and spoke with someone else. They immediately issued me arefund and told me they would discuss how to be professional with the employee. I will not eat at this Panera again. Read more
Sara needs to be retrained. I called to place a order she answered i say Good morning no good morning back then she preceded to... tell me i will have to wait ten minutes for her computer to reboot or i can place order online. I know i can place onlinehowever i want to pay cash. Why?? You guys been open since 6am why are u not prepared and ready to take order. Then i come in toplace order to find out she is the manager. We?ll definitely need new management. Read more