Reviews for McDonald's in Acworth, GA
This McDonald's use to be awesome. Not sure if it sold to another owner but my experience this evening was pretty sad. What... happened to customer service? Why is it seem these workers are doing you a favor while they collect a paycheck. Do these workersrealize without customers they have no hours. Very sad I do blame management for the poor service. Shape it up. I give zerostars. It just makes you add a star. Read more
Love this place i work late but there is a nice manager who works overnight . very pretty eyes . she always makes sure... everything is correct and gives extra sauces and is super nice when she talks over the speaker . she?s a very funny girl. i seewhy i keep coming back she remembers my order and let?s me know in advance if i?m out of something.her employees love her andtalk good about her all the time . very understanding and patient:) keep her forever Read more
I was so looking forward to my McDonald meal especially after a long drive through Atlanta. I got off at the McDonald's and... ordered the double cheeseburger with no onion and large fry. The double Fred was old and fell apart as I took it out of thepaper to eat. The meat was dried out and hardly any condiments on my sandwich. The meat had a funny smell to it. I could not eatthe burger at all. I did eat the hot fries which I appreciated because they were hot and I was very hungry. That's why I gave ita two-star for the food. The person at the drive-thru window was very pleasant. Since I was traveling and on the highway I didnot go back actually I will remember this McDonald's on every trip I travel South and will not stop here. Read more
Only gave one star because there wasn't a zero. Completely nasty! The bathrooms were disgustingly gross. The floor in the... employee work area was flooded. The food, not to my surprise, was almost as bad. Chicken sandwich and fries tasted like theywere cooked a week ago. I literally ate a few of my fries, threw the bun away because it was so hard. The "chicken" took meabout 2 bites before throwing it out. Horrible visit! Read more
Went to this location today after a terrible terrible experience at another location, on Dallas Acworth Highway. I had written... McDonald's about the horrid experience. Ari, the supervisor of that location called to rectify the situation and allowed me togo into any of 29 locations she oversaw and have our food compensated. Shout out to her, too, for being so great and going aboveand beyond to right a wrong. We decided on this location. The manager, Carol, was so extremely nice and very helpful and made usfeel much better (and much more welcome) than the manager of the aforementioned location. All of the staff was very friendly.The restaurant itself was very clean. Probably the best experience I've ever had at any McDonald's. Some managers need to take afew lessons from Carol, just saying. Read more
Ordered a late night treat and that order was a cinnamon roll. When I opened the box there was a half eaten Krispy Kreme donut... in it. This is not only the wrong item, it is disgusting and a potential health issue. Read more
Rude, slow, cold nasty food, there was a line wrapped around the store . THIS PLACE SHOULD BE CLOSED DOWN! (Posted... 2018) Update as of November 21, 2021 Came back because everything else was closing and my husband ordered our entire familyfood including our children. Everyone but me had chicken nuggets or a chicken sandwich, I got the double cheese burger with nocheese. I was last to sit down and eat and when I took one bite noticed my food tasted rancid like old meat. I was afraid toswallow so I spit it out. My husband tried it as well and also spit it out from the fowl taste. Upon further inspection I founda MAGGOT INSIDE THE MEAT! I immediately called the store to make a complaint to the manager and was immediately told ?that?s nottrue? ?there is no way? ?you?re wrong? in a very disrespectful tone. She then said ?if it?s true come to the store and show me?and that?s exactly what we did. We brought back our remaining food and drinks and asked for a refund. I presented the meat withthe maggot inside and was still told I was wrong and it was part of the meat. I was also told that if I didn?t like their foodto eat somewhere else. They were very disrespectful and only gave me a refund for part of my order. This place is ABSOLUTELYDISGUSTING! Read more
This is the WORST McDonald's I have ever been to.. one time I waiting an hour for my food with no one saying anything to me. Not... to mention there were employees doing TikTok's and playing on their phone. I was doing DoorDash one day and picked up my orderand again. No one said anything to me. No hello, how can I help you, have a nice day. Nothing. And now I got myself a meal. Somefries are rock solid and others taste barely cooked. None of which are in the slightest bit warm. This McDonald's needs aMASSIVE wake up call. At this point I would rather drive the 6 miles toward the one on bells ferry instead of going to this onethat's 1 miles away from me. For the love of all things good and holy, do better yall. Read more