Reviews for Dunkin' in Acworth, GA
Friendly staff don't get me wrong but you pay 9 bucks for a variety dozen and they give you only 2 kinds of donuts in the... morning makes it not worth the friendly staff. I ordered 2 hash browns that I threw out. Both were warm yes but soggy and somehad cold spots. You can tell they WERE made fresh but wasn't in the oven and long as the timer says they should be cooked for. Read more
Sometimes it's 5 stars, sometimes it's 1 star. My most recent visit was fine; thank you. My visit from a month ago was not... good; the order was wrong and the staff was ornery. You may ask -- why did I return? I've stopped a bunch of times, andusually it's fine. On my 1 star visit, I called the store afterwards from the road (while eating the wrong donuts, which wasannoying), and to his credit the staff member did give me the manager's (owner's?) phone number. She was very polite andoffered to compensate me, which was too much trouble. Anyway, this review is my way of reaching back/out to you. Read more
Even though they were busy provided fast & friendly service. Breakfast sandwich was hot & iced latte was cold. Donuts were... great! Clean & well organized location. County health score is currently 100. Read more
Not sure what happened here but my midnight dark was supposed to be fresh as advised why I had to wait for it to brew. Plus my... bakery snack was not fresh. UPDATE: 9/10/22 I visited the store around 6pm on this day. My order was handled by Jimmy, who wasvery customer friendly. The order was more to my satisfaction than my last visit some months ago. Read more
I rarely do negative posts....this place needs to get it together. Incorrect drinks all over counter. Our drinks were made... wrong. Mine had regular milk when we asked for almond milk....huge mistake! I'm still dealing with the impact of the milkallergy on my body, 4 days later.... My husbands was minor had wrong flavor syrup and no sugar. The reason people use differentmilk is not to be bougie....it is due to dietary concerns (religious, medical, diet restrictions, ALLERGY). THIS IS NOT TO BETAKEN LIGHTLY! Read more
They should start calling in-store orders by numbers and not just what ppl ordered. I was order 1174 and there was a lady that... was order 1171. She ordered two avocado toasts, two sandwiches and three drinks. All I ordered was avocado toast. They calledout avocado toast and order 1171 grabbed it and asked where was her other part of the order. I assumed it was mine but since shegrabbed, I let it be. They informed her that they only had two toasters working and it would be coming soon. They call out twoavocado toasts, two sandwiches and she takes that as well and leaves. After waiting around 14 minutes for toast, it was just meand a young man with a job application waiting near pick up. Since no one asked if I needed anything, I went to the cashier tocheck up on my order. Someone apologized for the oversight but they will make it right away. Waiting more than 15 minutes fortoast is ridiculous. There needs to be a better system for in-store orders to avoid this happening again. The toast was good bythe way but the service could be improved. I understand that COVID has changed things especially with staffing and everythingtakes longer but it appears as if they were well staffed perhaps too many people in the back and considering everyone had theirorder except me, I don't think staffing was the issue here, just customer service. Read more
Rough morning at the Dunkin' that included an overcharge, and a bagel bag being thrown on the counter by an angry bagel toaster... that apparently uses a flame thrower to prepare food. I ordered 2 bagels toasted and a dozen donuts, 3 of which were specialtydonuts. My total was 28$. I questioned the total. They said it was because of the specialty donuts and then totaled it again. This time it was 24$. I paid, looked at the receipt, and I had been charged for 12 individual donuts. Once again I questionedthe total and while my appeal was under review, the bagel toaster approached and tossed my bagel bag on the counter and stormedoff. The donuts are good. The bagel disintegrated into ash. Read more
Love Dunkin, but too pricey for me ?? these days 15 munchkin small cup of Joe 16 bucks