Reviews for A&W Canada in Abbotsford, BC
I won't write a full story here, but had a horrible experience at this location. Staff member a South Asian women she is shift... supervisor or something, refused to give me her name(which another staff member gave me) she was unbelievably aggressive, superignorant, rude and unprofessional toward us. She talked over us the entire time and made it look like we were arguing withoutacknowledging she was the one who was wrong..bad attitude.. This isn't the first time she treated us badly, before we just letit go. Noone deserves to get their eat out with family ruined by miserable person. Unbelievable!! I will not display her namehere on public form, not my level, I have been raised well..however, i will speak with manager directly about her should aniniative is taken by someone to contact me. Food is also hit/miss never made to perfection, lucky if you get hot food, and somedecent service. We won't be giving our business to this A&W, establishment that cannot train staff on giving deservingexperience to paying patrons. Too hard for her to understand i guess customers like us buying/spending money is what keepingyour restaurant open resulting in your job. Don't care about the bigger picture!!! No worries, plenty of fast food places outthere for us to switch to. Would give 0 star if I can on food quality, staff, and value. Terrible service ???? Read more
Stopped here for a take out on the way back to Vancouver from Penticton. The food and service was good but the icing on the cake... is the view of Mt. Baker from the front of the restaurant! Read more
Waited 15+ minutes for my order. Seems resturant is short staffed for late night ordering and do not recommend. If anything stop... by during the day and hopfully there may be more people working to fulfill orders on a more timely manner. Very disappointedA&W. Smh. Also was not able to get a buddy burger of any type or aple turnovers which I was especially craving as nowhere elsemakes them like the "dubs"does Read more
Story time! We been driving from last 8hrs and really hoping to get some great food as we were bursting out of hunger. We stop... by A&W on our way, ordered some meals. At first they give us onions rings instead of Sweet potato fries. She took onion ringsout of my tray. Now obviously our sandwiches were getting cold while waiting for sweet potato fries. In the meantime, my matestold me there?s no onions either which we specially requested for our sandwiches. I feeling myself ashamed went to cashier(her)for complaining again. Instead of apologizing she talk to the kitchen guy. Guess what??? His reaction was ? Do i need to makeall the sandwiches again? (making faces). I said No that?s ok being clueless. He ended up giving some onions in a bag. Noapology was given. No initiative was taken to make us feel better for all this mess. This is really not something A&W standsfor. I been to another stores, never get disappointed by customer service. ???? Read more
This is an amazing model A&W location. The food tastes better and fresher than other locations I have tried. They even have free... root beer lollipops which I haven't seen at other places. The onion rings were large, crispy, and delicious. The chicken wasjuicy in the chicken wrap and delicious :) Read more
Friendly staff and clean restaurant. Food was served quickly and good quality. Not too busy for breakfast with lots of seating.... Recommend for breakfast. Read more
Ordered spicy habanero chicken burger ???? meal,chicken patty was not fresh(not warm enough),tomatoes and lettuce was not upto... the mark aswell.Lastly the fries were no hot/warm/fresh!! Took a drive through and was really disappointed ???? Read more
I usually go there in the evening, and the night staff are very friendly and enthusiastic. The food is always hot and delicious!