Reviews for KFC in Abbeville, SC
Door was locked when I arrived. An arriving employee unlocked it from the outside. Order not ready at 6:35 as app promised.... Original recipe chicken was old and dry. Ordered 3 pieces & got 2. When i asked for fresh chicken they said they were out ofOriginal seasoning. When I questioned that, the girl at counter was smart mouthed about it. "We do have Original chicken but youdon't want what we have". No ma'am I don't. They gave us Xtra crispy instead. Out of fries. Had to wait for popcorn chicken andchicken sandwich. Paid upcharge through app for strawberry lemonade, was told they don't have strawberry lemonade at thatlocation. And they can't refund my money because I ordered through the app. Biscuit too hard to eat. Sandwich bun was also hard.Out of Dr. Pepper. Manager was stressed. He did really try to make it right by giving an extra sandwich and a few cookies sinceI paid for things I couldn't get and had to wait over 30 minutes for my food. Crew just didn't seem to care. Like, how dare Ibother them while they were at work? Did I mention the door was locked? At least they weren't "out of chicken" like the lasttime we went to the Greenwood location. Yall NEED to take a look at customer service at the franchises in this area. It's trulyawful. Read more
Pulled up shortly after 9 and was told to go to the drive thru as the dining room was closed. Went up to the drive thru speaker... at 919 and it just keeps saying our store is closed, please visit us again. The hours say closes at 10 pm and the sign is stillon. Also one of the employees was putting orders together while chewing on a straw. What a mess. Update. It's been awhilenothing has changed. Went to get some chicken before work today, 22 Jun 2022 and was told they have no chicken cooked. Youwill have to wait until after shift change. What does shift change have to do with cooking chicken?? Read more
The worst KFC ive ever been too!!! I?ve been 3 or 4 times just to give them another chance but every time has been a hastle and... an horrible experience!! Always tell me to pull forward and takes 30 mins to get your order wrong and what is right is cold..the people that work there do not care about customers what so ever unless your are dark skinned.. I walked in this evening toget my order right and there was a huge puddle of water right were you order your food at dripping from the ceiling. I mentionedit to an employee and she just shrugged her shoulders and got back on her phone while 4 more employees being loud in the backtalking about anything and everything under the sun beside task at hand? when one of them should at least put a bucket there tocatch the water and mop up the mess. this place needs to shut down or needs new management who would actually care aboutcustomer satisfaction? couldn?t give a 0 star to write my review so I had to give them a 1? Read more
Could not get anyone to take my order. Black man walks in and orders right away! Another white man walked in and couldn't get... his order taken either and walked out.This place needs to close down!!! No one working there is trustworthy of working aroundthe public or food! Read more
The perso. Working through window the day I was there was above and beyond friendly and even if I did wait a bit it was worth it... the meal was hot and fresh UPDATE I WENT TO KFC SUNDAY MAY 8 SAT IN LINE A LONG TIME WAS TOLD WHEN I FINALLY GOT TO ORDER THEYWAS NOT SERVING CHICKEN TENDERS TODAY THERE WAS NO SIGN NO INFO AT ALL I SAT THERE ALL THAT TIME FOR NOTHING GAS IS TO HIGH TOBE PLAYING THIS STUPID STUFF THEY SHOULD HAVE POSTED A NOTICE OUTSIDE VERY BAD WASTE OF TIME AND MONEY Read more
They deserve zero stars but that wasn?t an option. The food is ok (if they get your order right) but the service isn?t. You have... to pull up almost every time just for them to get your order wrong. And then if you ask to fix it you?re told leave and notcomeback. ??? Don?t recommend if you want what you asked and paid for Read more
Wasn't a place for "zero" stars so I had to lie and give them a 1 star.. Sat in DT almost 30 min. Half of my order wasn't there... and I was told to pull up and it would be taken care of. Finally got home and it wasn't at all corrected. Oh wait, they put anorder of fries in the bag that I didn't even order!! You would think with a $55 order something would be right.. a bunch ofteenagers goofing off and yelling in the kitchen. Definitely not ready for a real job! I'll drive to Greenwood next time!! ???? Read more
Well I attempted to try our KFC again... After months of not going, because of rudeness, pull up and wait time...long long. And... always never getting it right... And again tonight... They didnt get it right At all. I usually check before I leave, .....I'msick this eve, didnt...and now my 3 piece thigh box with 2 sides is one thigh, and a biscuit.... It wasnt even busy , Wow Read more